Service Tree

The Service Tree lists all services in "branched" groups, starting with the very general and moving to the very specific. Click on the name of any group name to see the sub-groups available within it. Click on a service code to see its details and the providers who offer that service.

Directory Assistance

Programs that provide access to residential and business telephone numbers. Included are 411 services and organizations that provide information about residential and business names, addresses and telephone numbers via an Internet website or another information channel.

Government Information Services

Programs that provide information about government offices and services that interested individuals can access on a website or in person, or by telephone, email, chat, text or other communication channel. In some cases, assistance is available to help identify and locate an appropriate office.

Legal Information Services

Programs that provide information about specific legal problems and procedures that interested individuals can access on a website or in person, or by telephone, email, chat, text or other communication channel. Information may be in a self-serve, browsable format (for example a web resource directory or library of audio recordings) or provided by live agents with expertise in the field. Also included are legal aid services, bar associations and other programs that provide basic information about family law, landlord/tenant law, immigration law, consumer law, elder law, patient rights, the rights of persons with disabilities, the criminal justice system, the civil court system and other legal topics via workshops, classes, speaking engagements, printed materials, websites and other similar educational avenues. = Legal Education/Information

Medical Information Services

Programs that provide information about specific health and health-related topics including diseases and conditions, birth control, alcohol and drug abuse, mental health, safety and other similar topics that interested individuals can access on a website or in person, or by telephone, email, chat, text or other communication channel. Information may be in a self-serve, browsable format (for example a web resource directory or library of audio recordings) or provided by live agents with expertise in the field.

Shelter Information Services

Programs that provide information about homeless shelters, transitional shelters, domestic violence shelters, runaway/youth shelters and other emergency shelter resources, their hours of intake, their location (in situations where their address is not confidential), a contact number and other descriptive information that interested individuals can access on a website or in person, or by telephone, email, chat, text or other communication channel. Current information about bed availability is not usually provided.

Time/Temperature/Weather Information Services

Programs that provide details about the current time, temperature and weather forecast that interested individuals can access on a website or in person, or by telephone, email, chat, text or other communication channel.

Youth Issues Information Services

Programs that provide information about specific youth-related topics such as alcohol and drug abuse; child abuse; sexuality; sexually transmitted diseases; AIDS; birth control, pregnancy and choices; sexual assault; weight management; relationships; dealing with feelings; family concerns; dealing with rules; and school, career and life choices. Information may be accessed on a website or in person, or by telephone, email, chat, text or other communication channel. Information may be in a self-serve, browsable format (for example a web resource directory or library of audio recordings) or provided by live agents with expertise in the needs and interests of youth.

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