Evergy - Customer Service
Address
PO Box 219330
Kansas City, MO 64121
(888) 471-5275
AKA:
Formerly Kansas City Power & Light, KCPL, KCP&L, Evergy
Description:
Evergy, Inc. is an electric service provider.
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Handicap Accessible?
No
Is Shelter?
No
Related Resource
Date of Official Change:
November 13, 2023
Address Listings
Physical (Primary)
PO Box 219330
Kansas City, MO 64121
Contacts
Main Email
Primary Contact
Phone Numbers
Toll Free
(888) 471-5275
Main Phone
(816) 471-5275
Toll Free Power Outage Reporting
(888) 544-4852
Legal Status:
Profit
Accessibility:
N/A
Services
Click here to show all service details. Or click on a service name to see its details specifically.
Description
Report power outages and connection issues in order to ensure service is restored.
Hours
M-F 7am-5pm
Required Documents
None
Eligibility
Evergy customer
Fees
None
Intake Procedure
Report by calling or using the Outage Map on the website
Languages
Spanish
Service Area
Missouri
Geography Served
- Kansas
- Missouri
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Description
Evergy's Customer Service provides payment options, and helps customers resolve issues.
Hours
M-F 7am-5pm
Required Documents
None
Eligibility
Evergy customer
Fees
Varies for services rendered
Intake Procedure
Visit Evergy Connect location, call, or go online
Languages
Spanish
Service Area
Missouri
Geography Served
- Kansas
- Missouri
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Description
If your account is past due there are several ways to get caught up. Call and ask if you qualify for a short-term payment arrangement. This will allow you to pay your past due balance over a period agreed to between you and Evergy. An initial payment may be required.
Hours
M-F 7am-5pm
Required Documents
None
Eligibility
Evergy Customers
Fees
Varies for services rendered
Intake Procedure
Visit Evergy Connect location, call, or go online
Languages
Spanish
Service Area
Missouri
Geography Served
- Kansas
- Missouri
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
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