City Of Kansas City, MO - 3-1-1 Action Center

Address

Action Center, City Hall, First Floor
414 E 12th St
Kansas City, MO 64106

311

kcmo.gov/311

AKA:

311, Kansas City, MO Action Center; City Hall

Description:

"One-stop shop" for all city service requests and for information requests for the City of KCMO, including Public Works, Parks and Recreation, Animal Control, Neighborhood and Community Services.

Residents can contact 3-1-1 by phone, email, fax, mail or Twitter @KCMO311.

Handicap Accessible?

Yes

Is Shelter?

No

Related Resource

Date of Official Change:

January 4, 2024

Address Listings

Physical (Primary)

Action Center, City Hall, First Floor
414 E 12th St
Kansas City, MO 64106

Contacts

Phone Numbers

Main Phone

311

Fax

(816) 513-1303

Other

(816) 513-1313

Legal Status:

Governmental

Accessibility:

Accessible

Description

"One-stop shop" for all city service requests and for information requests for the City of KCMO, including Public Works, Parks and Recreation, Animal Control, Neighborhood and Community Services.

Hours

M-F 7am-7pm

Required Documents

Provide exact address or location they are calling about; the length of time the condition/situation has existed; and as much detail as possible

Eligibility

None

Fees

None

Intake Procedure

Call during open hours, or go to web site

Languages

TTY and translation services available

Service Area

Kansas City, MO

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Missouri
    • Clay County
      • Kansas City
    • Jackson County
      • Kansas City
    • Platte County
      • Kansas City
Edit Service DetailsClick here to see this service (TJ-3200.2500-850) and related services within the Service Tree.

Description

Residents of Kansas City, MO may report animal control incidents. Animal Health and Public Safety Division officers do not remove wild animals such as squirrels, racoons or opossums from underneath porches, on rooftops, inside attics or unfinished basements. If the wild animal is inside your living area, an animal health officer will respond; first, however, try providing an easy exit route so the animal can leave on its own.

Hours

M-F 8am-7pm, Limited Staff on duty 8am-5pm Sa&Su

Required Documents

Provide name and contact information; exact address or location they are calling about; the length of time the condition/situation has existed; and as much detail as possible

Eligibility

Need

Fees

None

Intake Procedure

Call

Languages

TTY and translation services available

Service Area

Kansas City, MO

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Missouri
    • Clay County
      • Kansas City
    • Jackson County
      • Kansas City
    • Platte County
      • Kansas City
Edit Service DetailsClick here to see this service (PD-0700.0400) and related services within the Service Tree.

Description

"One-stop shop" for all city service requests and for information requests for the City of KCMO, including Public Works, Parks and Recreation, Animal Control, Neighborhood and Community Services.

Hours

M-F 7am-7pm

Required Documents

Provide exact address or location they are calling about; the length of time the condition/situation has existed; and as much detail as possible

Eligibility

None

Fees

None

Intake Procedure

Call or walk in during open hours, or go to web site

Languages

TTY and translation services available

Service Area

Kansas City, MO

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Missouri
    • Clay County
      • Kansas City
    • Jackson County
      • Kansas City
    • Platte County
      • Kansas City
Edit Service DetailsClick here to see this service (TJ-3200.2500-140) and related services within the Service Tree.

Description

To report a violation to city Covid Regulations.

Hours

M-F 7am-7pm

Required Documents

None

Eligibility

None

Fees

None

Intake Procedure

Call or email covidviolation@kcmo.org

Languages

TTY and translation services available

Service Area

Kansas City, MO

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Missouri
    • Clay County
      • Kansas City
    • Jackson County
      • Kansas City
    • Platte County
      • Kansas City
Edit Service DetailsClick here to see this service (JP-6650) and related services within the Service Tree.

Description

Snow removal services for the City of Kansas City. The city asks that residents park off-street when snow is expected, but if a vehicle must park on-street, residents should follow these guidelines: • On streets that run north/south, park vehicles on the west side of the street. • On streets that run east/west, park vehicles on the north side of the street.

Hours

M-F 7am-7pm

Required Documents

Provide exact address or location they are calling about; the length of time the condition/situation has existed; and as much detail as possible. Residents are asked to avoid calling the 311 Call Center to report slick or missed streets until at least 36 hours after snow has stopped falling. This allows snow removal crews adequate time to complete multiple passes on all of their assigned snow routes.

Eligibility

None

Fees

None

Intake Procedure

Call or go to website. The city offers a real-time map of the locations of the snow plows at maps.kcmo.org/apps/SnowPlowMap.

Languages

TTY and translation services available

Service Area

Kansas City, MO

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Missouri
    • Clay County
      • Kansas City
    • Jackson County
      • Kansas City
    • Platte County
      • Kansas City
Edit Service DetailsClick here to see this service (TE-8000.8000) and related services within the Service Tree.

Description

Assistance with traffic/parking violations

Hours

M-F 7am-7pm

Required Documents

Traffic/parking ticket

Eligibility

None

Fees

None

Intake Procedure

Call during open hours, or go to web site

Languages

TTY and translation services available

Service Area

Kansas City, MO

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Missouri
    • Clay County
      • Kansas City
    • Jackson County
      • Kansas City
    • Platte County
      • Kansas City
Edit Service DetailsClick here to see this service (FT-9100) and related services within the Service Tree.

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