Illinois Department of Healthcare and Family Services

Address

201 South Grand Avenue East
Springfield, IL 62763

(877) 912-8880

hfs.illinois.gov/

AKA:

ILHFS

Description:

The Illinois Department of Healthcare and Family Services is committed to ensuring quality healthcare coverage, empowering people to make sound decisions about their well-being, establishing and enforcing child support obligations to make sure children and their families have the opportunities they deserve. Services include Mental Health Crisis Lines and Administrative Entities.

ALSO KNOWN AS

ILHFS

Handicap Accessible?

Yes

Is Shelter?

No

Related Resource

Date of Official Change:

February 21, 2024

Address Listings

Physical (Primary)

201 South Grand Avenue East
Springfield, IL 62763

Contacts

Theresa Eagleson

Primary Contact

Director

(217) 782-1200

Phone Numbers

Main

(877) 912-8880

Crisis and Referral Entry Service (CARES) Hotline

(800) 345-9049

National Suicide Hotline 3 Digit Dialing

988

TTY

(800) 526-5812

TTY Hotline

(773) 523-4504

Legal Status:

State

Description

Ensuring quality healthcare coverage at sustainable costs, empowering people to make sound decisions about their well‐being, establishing and enforcing child support obligations to make sure children and their families have the opportunities they deserve.

Hours

24 Hours

Required Documents

No Documentation Required

Eligibility

No Restrictions

Fees

No Fees

Intake Procedure

Call To Apply

Languages

English - Spanish

Service Area

Calhoun, Clinton, Greene, Jersey, Macoupin, Madison, Monroe, Randolph and St. Clair Counties in Illinois

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Illinois
    • Calhoun County
      • Clinton County
        • Greene County
          • Jersey County
            • Macoupin County
              • Madison County
                • Monroe County
                  • Randolph County
                    • Saint Clair County
                    Edit Service DetailsClick here to see this service (TD-0300) and related services within the Service Tree.

                    Description

                    CARES (Crisis and Referral Entry Services) is a service that handles mental health crisis calls for children and youth in Illinois.

                    Hours

                    24 Hours

                    Required Documents

                    No Documentation Required

                    Eligibility

                    Services is used when child is at risk to himself or others or when others think a child is having a mental health crisis

                    Fees

                    No Fees

                    Intake Procedure

                    Call (800) 345-9049 For Service

                    Languages

                    - English - Spanish

                    Service Area

                    Calhoun, Clinton, Greene, Jersey, Macoupin, Madison, Monroe, Randolph and St. Clair Counties in Illinois

                    Geography Served

                      If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                    • Illinois
                      • Calhoun County
                        • Clinton County
                          • Greene County
                            • Jersey County
                              • Macoupin County
                                • Madison County
                                  • Monroe County
                                    • Randolph County
                                      • Saint Clair County
                                      Edit Service DetailsClick here to see this service (RP-1500.1400-500) and related services within the Service Tree.

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