Better Business Bureau Serving Eastern and Southwest Missouri and Southern Illinois

Address

211 North Broadway
Suite 2060
Saint Louis, MO 63102

(314) 645-3300

www.bbb.org/stlouis

Description:

Handle complaints and give information on businesses and charities.

ALSO KNOWN AS

BETTER BUSINESS BUREAU (BBB) OF GREATER ST. LOUIS, INC.
BBB (BETTER BUSINESS BUREAU)
BETTER BUSINESS BUREAU OF GREATER ST. LOUIS, INC.
BETTER BUSINESS BUREAU SERVING EASTERN MISSOURI AND SOUTHERN ILLINOIS
BETTER BUSINESS BUREAU SERVING EASTERN & SOUTHWEST MISSOURI & SOUTHERN ILLINOIS

Handicap Accessible?

Yes

Is Shelter?

No

Related Resource

Date of Official Change:

February 24, 2023

Year Incorporated:

1917

Address Listings

Physical (Primary)

211 North Broadway
Suite 2060
Saint Louis, MO 63102

Contacts

Agency E-Mail

Primary Contact

(314) 645-3300

bbb@stlouisbbb.org

Brandy Bold

Director of Operations

(314) 584-6721

bbold@stlouisbbb.org

Michelle Corey

President/CEO

(314) 584-6800

mcorey@stlouisbbb.org

Tracy Hardgrove

Vice President, Operations/Administrations

(314) 584-6802

thardgrove@stlouisbbb.org

Phone Numbers

Main/Public

(314) 645-3300

Fax

(314) 645-2666

TDD/Administrative

(314) 645-0606

Legal Status:

Non-Profit

Description

Promotes good consumer and business relationships, provides information on business and charity records, includes advertising review, dispute resolution and employee training. Also, provides consumer tips and consumer alert messages.

Hours

Office Hours: Mon-Fri - 8:30am to 5:00pm Service Reps Phone Hours: Mon-Fri - 9:00am to 4:00pm

Required Documents

No Documentation Required

Eligibility

No Restrictions

Fees

No Fees

Intake Procedure

Call or visit website at www.bbb.org/st.louis

Languages

English

Service Area

Eastern and Southwest Missouri and Southern Illinois

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Illinois
    • Adams County
      • Alexander County
        • Bond County
          • Calhoun County
            • Christian County
              • Clay County
                • Clinton County
                  • Coles County
                    • Cumberland County
                      • Douglas County
                        • Effingham County
                          • Fayette County
                            • Franklin County
                              • Greene County
                                • Hamilton County
                                  • Hardin County
                                    • Jackson County
                                      • Jasper County
                                        • Jefferson County
                                          • Jersey County
                                            • Johnson County
                                              • Macoupin County
                                                • Madison County
                                                  • Marion County
                                                    • Massac County
                                                      • Monroe County
                                                        • Montgomery County
                                                          • Moultrie County
                                                            • Perry County
                                                              • Pike County
                                                                • Pope County
                                                                  • Pulaski County
                                                                    • Randolph County
                                                                      • Richland County
                                                                        • Saint Clair County
                                                                          • Saline County
                                                                            • Shelby County
                                                                              • Union County
                                                                                • Washington County
                                                                                  • Wayne County
                                                                                    • Williamson County
                                                                                    • Missouri
                                                                                      • Adair County
                                                                                        • Audrain County
                                                                                          • Barry County
                                                                                            • Barton County
                                                                                              • Benton County
                                                                                                • Bollinger County
                                                                                                  • Boone County
                                                                                                    • Butler County
                                                                                                      • Callaway County
                                                                                                        • Camden County
                                                                                                          • Cape Girardeau County
                                                                                                            • Carter County
                                                                                                              • Cedar County
                                                                                                                • Christian County
                                                                                                                  • Clark County
                                                                                                                    • Cole County
                                                                                                                      • Crawford County
                                                                                                                        • Dade County
                                                                                                                          • Dallas County
                                                                                                                            • Dent County
                                                                                                                              • Douglas County
                                                                                                                                • Dunklin County
                                                                                                                                  • Franklin County
                                                                                                                                    • Gasconade County
                                                                                                                                      • Greene County
                                                                                                                                        • Hickory County
                                                                                                                                          • Iron County
                                                                                                                                            • Jasper County
                                                                                                                                              • Jefferson County
                                                                                                                                                • Knox County
                                                                                                                                                  • Laclede County
                                                                                                                                                    • Lawrence County
                                                                                                                                                      • Lewis County
                                                                                                                                                        • Lincoln County
                                                                                                                                                          • Madison County
                                                                                                                                                            • Maries County
                                                                                                                                                              • Marion County
                                                                                                                                                                • Mcdonald County
                                                                                                                                                                  • Miller County
                                                                                                                                                                    • Mississippi County
                                                                                                                                                                      • Moniteau County
                                                                                                                                                                        • Monroe County
                                                                                                                                                                          • Montgomery County
                                                                                                                                                                            • Morgan County
                                                                                                                                                                              • New Madrid County
                                                                                                                                                                                • Newton County
                                                                                                                                                                                  • Oregon County
                                                                                                                                                                                    • Osage County
                                                                                                                                                                                      • Ozark County
                                                                                                                                                                                        • Pemiscot County
                                                                                                                                                                                          • Perry County
                                                                                                                                                                                            • Phelps County
                                                                                                                                                                                              • Pike County
                                                                                                                                                                                                • Polk County
                                                                                                                                                                                                  • Pulaski County
                                                                                                                                                                                                    • Ralls County
                                                                                                                                                                                                      • Reynolds County
                                                                                                                                                                                                        • Ripley County
                                                                                                                                                                                                          • Saint Charles County
                                                                                                                                                                                                            • Saint Clair County
                                                                                                                                                                                                              • Sainte Genevieve County
                                                                                                                                                                                                                • Saint Francois County
                                                                                                                                                                                                                  • Saint Louis County
                                                                                                                                                                                                                    • Saint Louis City County
                                                                                                                                                                                                                      • Schuyler County
                                                                                                                                                                                                                        • Scotland County
                                                                                                                                                                                                                          • Scott County
                                                                                                                                                                                                                            • Shannon County
                                                                                                                                                                                                                              • Shelby County
                                                                                                                                                                                                                                • Stoddard County
                                                                                                                                                                                                                                  • Stone County
                                                                                                                                                                                                                                    • Taney County
                                                                                                                                                                                                                                      • Vernon County
                                                                                                                                                                                                                                        • Warren County
                                                                                                                                                                                                                                          • Washington County
                                                                                                                                                                                                                                            • Wayne County
                                                                                                                                                                                                                                              • Webster County
                                                                                                                                                                                                                                                • Wright County
                                                                                                                                                                                                                                                Edit Service DetailsClick here to see this service (DD-2100.1000) and related services within the Service Tree.

                                                                                                                                                                                                                                                Description

                                                                                                                                                                                                                                                Processes consumer complaints against businesses, includes mediation, and if necessary, arbitration.

                                                                                                                                                                                                                                                Hours

                                                                                                                                                                                                                                                Office Hours: Mon-Fri - 8:30am to 5:00pm Service Reps Phone Hours: Mon-Fri - 9:00am to 4:00pm

                                                                                                                                                                                                                                                Required Documents

                                                                                                                                                                                                                                                No Documentation Required

                                                                                                                                                                                                                                                Eligibility

                                                                                                                                                                                                                                                No Restrictions

                                                                                                                                                                                                                                                Fees

                                                                                                                                                                                                                                                No Fees

                                                                                                                                                                                                                                                Intake Procedure

                                                                                                                                                                                                                                                Call For Service Write For Service Email Visit website at www.bbb.org/st.louis

                                                                                                                                                                                                                                                Languages

                                                                                                                                                                                                                                                English

                                                                                                                                                                                                                                                Service Area

                                                                                                                                                                                                                                                Eastern and Southwest Missouri and Southern Illinois

                                                                                                                                                                                                                                                Geography Served

                                                                                                                                                                                                                                                  If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                                                                                                                                                                                                                                • Illinois
                                                                                                                                                                                                                                                  • Adams County
                                                                                                                                                                                                                                                    • Alexander County
                                                                                                                                                                                                                                                      • Bond County
                                                                                                                                                                                                                                                        • Calhoun County
                                                                                                                                                                                                                                                          • Christian County
                                                                                                                                                                                                                                                            • Clay County
                                                                                                                                                                                                                                                              • Clinton County
                                                                                                                                                                                                                                                                • Coles County
                                                                                                                                                                                                                                                                  • Cumberland County
                                                                                                                                                                                                                                                                    • Douglas County
                                                                                                                                                                                                                                                                      • Effingham County
                                                                                                                                                                                                                                                                        • Fayette County
                                                                                                                                                                                                                                                                          • Franklin County
                                                                                                                                                                                                                                                                            • Greene County
                                                                                                                                                                                                                                                                              • Hamilton County
                                                                                                                                                                                                                                                                                • Hardin County
                                                                                                                                                                                                                                                                                  • Jackson County
                                                                                                                                                                                                                                                                                    • Jasper County
                                                                                                                                                                                                                                                                                      • Jefferson County
                                                                                                                                                                                                                                                                                        • Jersey County
                                                                                                                                                                                                                                                                                          • Johnson County
                                                                                                                                                                                                                                                                                            • Macoupin County
                                                                                                                                                                                                                                                                                              • Madison County
                                                                                                                                                                                                                                                                                                • Marion County
                                                                                                                                                                                                                                                                                                  • Massac County
                                                                                                                                                                                                                                                                                                    • Monroe County
                                                                                                                                                                                                                                                                                                      • Montgomery County
                                                                                                                                                                                                                                                                                                        • Moultrie County
                                                                                                                                                                                                                                                                                                          • Perry County
                                                                                                                                                                                                                                                                                                            • Pike County
                                                                                                                                                                                                                                                                                                              • Pope County
                                                                                                                                                                                                                                                                                                                • Pulaski County
                                                                                                                                                                                                                                                                                                                  • Randolph County
                                                                                                                                                                                                                                                                                                                    • Richland County
                                                                                                                                                                                                                                                                                                                      • Saint Clair County
                                                                                                                                                                                                                                                                                                                        • Saline County
                                                                                                                                                                                                                                                                                                                          • Shelby County
                                                                                                                                                                                                                                                                                                                            • Union County
                                                                                                                                                                                                                                                                                                                              • Washington County
                                                                                                                                                                                                                                                                                                                                • Wayne County
                                                                                                                                                                                                                                                                                                                                  • Williamson County
                                                                                                                                                                                                                                                                                                                                  • Missouri
                                                                                                                                                                                                                                                                                                                                    • Adair County
                                                                                                                                                                                                                                                                                                                                      • Audrain County
                                                                                                                                                                                                                                                                                                                                        • Barry County
                                                                                                                                                                                                                                                                                                                                          • Barton County
                                                                                                                                                                                                                                                                                                                                            • Benton County
                                                                                                                                                                                                                                                                                                                                              • Bollinger County
                                                                                                                                                                                                                                                                                                                                                • Boone County
                                                                                                                                                                                                                                                                                                                                                  • Butler County
                                                                                                                                                                                                                                                                                                                                                    • Callaway County
                                                                                                                                                                                                                                                                                                                                                      • Camden County
                                                                                                                                                                                                                                                                                                                                                        • Cape Girardeau County
                                                                                                                                                                                                                                                                                                                                                          • Carter County
                                                                                                                                                                                                                                                                                                                                                            • Cedar County
                                                                                                                                                                                                                                                                                                                                                              • Christian County
                                                                                                                                                                                                                                                                                                                                                                • Clark County
                                                                                                                                                                                                                                                                                                                                                                  • Cole County
                                                                                                                                                                                                                                                                                                                                                                    • Crawford County
                                                                                                                                                                                                                                                                                                                                                                      • Dade County
                                                                                                                                                                                                                                                                                                                                                                        • Dallas County
                                                                                                                                                                                                                                                                                                                                                                          • Dent County
                                                                                                                                                                                                                                                                                                                                                                            • Douglas County
                                                                                                                                                                                                                                                                                                                                                                              • Dunklin County
                                                                                                                                                                                                                                                                                                                                                                                • Franklin County
                                                                                                                                                                                                                                                                                                                                                                                  • Gasconade County
                                                                                                                                                                                                                                                                                                                                                                                    • Greene County
                                                                                                                                                                                                                                                                                                                                                                                      • Hickory County
                                                                                                                                                                                                                                                                                                                                                                                        • Iron County
                                                                                                                                                                                                                                                                                                                                                                                          • Jasper County
                                                                                                                                                                                                                                                                                                                                                                                            • Jefferson County
                                                                                                                                                                                                                                                                                                                                                                                              • Knox County
                                                                                                                                                                                                                                                                                                                                                                                                • Laclede County
                                                                                                                                                                                                                                                                                                                                                                                                  • Lawrence County
                                                                                                                                                                                                                                                                                                                                                                                                    • Lewis County
                                                                                                                                                                                                                                                                                                                                                                                                      • Lincoln County
                                                                                                                                                                                                                                                                                                                                                                                                        • Madison County
                                                                                                                                                                                                                                                                                                                                                                                                          • Maries County
                                                                                                                                                                                                                                                                                                                                                                                                            • Marion County
                                                                                                                                                                                                                                                                                                                                                                                                              • Mcdonald County
                                                                                                                                                                                                                                                                                                                                                                                                                • Miller County
                                                                                                                                                                                                                                                                                                                                                                                                                  • Mississippi County
                                                                                                                                                                                                                                                                                                                                                                                                                    • Moniteau County
                                                                                                                                                                                                                                                                                                                                                                                                                      • Monroe County
                                                                                                                                                                                                                                                                                                                                                                                                                        • Montgomery County
                                                                                                                                                                                                                                                                                                                                                                                                                          • Morgan County
                                                                                                                                                                                                                                                                                                                                                                                                                            • New Madrid County
                                                                                                                                                                                                                                                                                                                                                                                                                              • Newton County
                                                                                                                                                                                                                                                                                                                                                                                                                                • Oregon County
                                                                                                                                                                                                                                                                                                                                                                                                                                  • Osage County
                                                                                                                                                                                                                                                                                                                                                                                                                                    • Ozark County
                                                                                                                                                                                                                                                                                                                                                                                                                                      • Pemiscot County
                                                                                                                                                                                                                                                                                                                                                                                                                                        • Perry County
                                                                                                                                                                                                                                                                                                                                                                                                                                          • Phelps County
                                                                                                                                                                                                                                                                                                                                                                                                                                            • Pike County
                                                                                                                                                                                                                                                                                                                                                                                                                                              • Polk County
                                                                                                                                                                                                                                                                                                                                                                                                                                                • Pulaski County
                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Ralls County
                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Reynolds County
                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Ripley County
                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Saint Charles County
                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Saint Clair County
                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Sainte Genevieve County
                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Saint Francois County
                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Saint Louis County
                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Saint Louis City County
                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Schuyler County
                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Scotland County
                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Scott County
                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Shannon County
                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Shelby County
                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Stoddard County
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Stone County
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Taney County
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Vernon County
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Warren County
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Washington County
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Wayne County
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Webster County
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Wright County
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              Edit Service DetailsClick here to see this service (DD-1500) and related services within the Service Tree.

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