Ameren Illinois Corporation
Address
370 South Main
Decatur, IL 62523
(800) 755-5000
AKA:
AmerenIP
Description:
Utility company in Illinois. Services include Weatherization Programs, Electric Service Payment Assistance, Gas Service Payment Assistance, Electric Service Connection/Repair, Electric Service Providers and Natural Gas Service Providers.
ALSO KNOWN AS
AMERENIP
Handicap Accessible?
Yes
Is Shelter?
No
Related Resource
Date of Official Change:
June 15, 2023
Address Listings
P.O. Box
PO Box 2543
Decatur, IL 62525
Physical (Primary)
370 South Main
Decatur, IL 62523
Contacts
Richard J. Mark
Primary Contact
President/CEO
(888) 667-7861
Phone Numbers
Toll Free
(800) 755-5000
Legal Status:
For Profit
Services
Click here to show all service details. Or click on a service name to see its details specifically.
Description
Contact Ameren Illinois to report service outages.
Hours
24 Hours
Required Documents
Phone number and address associated with account
Eligibility
Ameren Illinois customers only
Fees
No Fees
Intake Procedure
Call 1-800-755-5000 or go to www.ameren.com
Languages
English
Service Area
Calhoun, Clinton, Greene, Jersey, Macoupin, Madison, Monroe, Randolph and St. Clair counties in Illinois
Geography Served
- Illinois
- Calhoun County
- Clinton County
- Greene County
- Jersey County
- Macoupin County
- Madison County
- Monroe County
- Randolph County
- Saint Clair County
- Calhoun County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Description
Provides electric bill payment assistance to qualifying customers through the Warm Neighbors Cool Friends Program.
Hours
Mon-Fri - 7:00am to 7:00pm
Required Documents
- Photo ID - Copy of current bill
Eligibility
- Total household income at or below 200% of poverty level - Primary wage earner is unemployed - Demonstrated personal of family crisis
Fees
No Fees
Intake Procedure
Contact AmerenIP at (800) 755-5000 for closest Warm Neighbors agency to apply
Languages
English
Offered Outside of Physical Location
Yes
Service Area
Calhoun, Clinton, Greene, Jersey, Macoupin, Madison, Monroe, Randolph and St. Clair counties in Illinois
Geography Served
- Illinois
- Calhoun County
- Clinton County
- Greene County
- Jersey County
- Macoupin County
- Madison County
- Monroe County
- Randolph County
- Saint Clair County
- Calhoun County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Description
Provides electric service to Illinois customers.
Hours
Mon-Fri - 7:30am to 4:30pm
Required Documents
- Proof of Address - Photo ID
Eligibility
No Restrictions
Fees
Sliding fee scale - call for details
Intake Procedure
Call To Apply
Languages
English
Offered Outside of Physical Location
Yes
Service Area
Calhoun, Clinton, Greene, Jersey, Macoupin, Madison, Monroe, Randolph and St. Clair counties in Illinois
Geography Served
- Illinois
- Calhoun County
- Clinton County
- Greene County
- Jersey County
- Macoupin County
- Madison County
- Monroe County
- Randolph County
- Saint Clair County
- Calhoun County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Description
Provides gas bill payment assistance to qualifying customers through the Warm Neighbors Cool Friends Program.
Hours
Mon-Fri - 7:00am to 7:00pm
Required Documents
- Photo ID - Copy of current bill
Eligibility
- Total household income at or below 200% of poverty level - Primary wage earner is unemployed - Demonstrated personal of family crisis
Fees
No Fees
Intake Procedure
Contact AmerenIP at (800)755-5000 for closest Warm Neighbors agency to apply
Languages
English
Service Area
Calhoun, Clinton, Greene, Jersey, Macoupin, Madison, Monroe, Randolph and St. Clair counties in Illinois
Geography Served
- Illinois
- Calhoun County
- Clinton County
- Greene County
- Jersey County
- Macoupin County
- Madison County
- Monroe County
- Randolph County
- Saint Clair County
- Calhoun County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Description
Supplies retail natural gas to 425,000 Illinois customers.
Hours
Mon-Fri - 7:30am to 4:30pm
Required Documents
- Proof of Address - Photo ID
Eligibility
No Restrictions
Fees
Sliding fee scale - call for details
Intake Procedure
Call To Apply
Languages
English
Service Area
Calhoun, Clinton, Greene, Jersey, Macoupin, Madison, Monroe, Randolph and St. Clair counties in Illinois
Geography Served
- Illinois
- Calhoun County
- Clinton County
- Greene County
- Jersey County
- Macoupin County
- Madison County
- Monroe County
- Randolph County
- Saint Clair County
- Calhoun County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Description
Provides home weatherization to qualifying customers.
Hours
Mon-Fri - 7:00am to 7:00pm
Required Documents
- Photo ID or other identification - Copy of current bill
Eligibility
- Total household income at or below 200% of poverty level - Primary wage earner is unemployed - Demonstrated personal of family crisis
Fees
No Fees
Intake Procedure
Contact AmerenIP at (800) 755-5000 for closest Warm Neighbors agency to apply
Languages
English
Service Area
Calhoun, Clinton, Greene, Jersey, Macoupin, Madison, Monroe, Randolph and St. Clair counties in Illinois
Geography Served
- Illinois
- Calhoun County
- Clinton County
- Greene County
- Jersey County
- Macoupin County
- Madison County
- Monroe County
- Randolph County
- Saint Clair County
- Calhoun County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
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