Human Support Services

Address

988 North Illinois Route 3
Waterloo, IL 62298

(618) 939-4444

www.hss1.org

Description:

Provides comprehensive services to Monroe County, Illinois and surrounding communities residents with mental health, intellectual and developmental disabilities and substance use needs.

Handicap Accessible?

Yes

Is Shelter?

No

Related Resource

Date of Official Change:

March 1, 2018

Employer ID:

370968305

Year Incorporated:

1973

Address Listings

P.O. Box

PO Box 146
Waterloo, IL 62298

Physical (Primary)

988 North Illinois Route 3
Waterloo, IL 62298

Contacts

Anne King

Primary Contact

Executive Director

(618) 939-4444

aking@hss1.org

Phone Numbers

Main

(618) 939-4444

Fax

(618) 939-4181

TDD

(618) 939-2043

Legal Status:

Non-Profit

Description

Counseling is available for youth desiring to work on emotional or behavioral concerns. Family counseling is also available.

Hours

- Mon, Tue and Thu - 8:00am to 8:00pm - Wed - 8:00am to 5:00pm - Fri - 8:00am to 4:30pm

Required Documents

- Proof of Insurance

Fees

- Bills insurance plans, Medicaid and Medicare - Sliding fee scale used for all self-pay fees - Fees based on income/family size

Intake Procedure

Call to schedule an appointment

Languages

English

Service Area

Primarily Monroe County in Illinois and adjacent counties Randolph and St. Clair counties in Illinois

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Illinois
    • Monroe County
      • Randolph County
        • Saint Clair County
        Click here to see this service (RP-1400.8000-050) and related services within the Service Tree.

        Description

        Case Management: Case managers provides ongoing case management services that offer linkage, monitoring, coordination and assessment for the client to guide them toward a successful recovery or to assist them in their efforts to live as independently as possible. Assistance in managing financial responsibilities is also available.

        Hours

        - Mon, Tue and Thu - 8:00am to 8:00pm - Wed - 8:00am to 5:00pm - Fri - 8:00am to 4:30pm

        Required Documents

        Documentation of mental health and/or developmental disability

        Eligibility

        Adults who cannot fully manage their responsibilities due to mental health and/or developmental-related issues

        Intake Procedure

        Call to schedule an appointment to determine eligibility for services

        Languages

        English

        Service Area

        Monroe County in Illinois

        Geography Served

          If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

        • Illinois
          • Monroe County
          Click here to see this service (PH-1000) and related services within the Service Tree.

          Description

          An Advanced Practice Nurse (APN) specializing in Psychiatry is available weekly to provide expert evaluation of mental health concerns and prescribe medication.

          Hours

          - Wed - 8:00am to 5:00pm -Thurs - 9:00am to 5:00pm

          Required Documents

          - Proof of Insurance

          Eligibility

          Age 18 years and older

          Fees

          - Bills insurance plans, Medicaid and Medicare - Sliding fee scale used for all self-pay fees - Fees based on income/family size

          Intake Procedure

          Call to schedule an Intake appointment

          Languages

          English

          Service Area

          - Monroe County in Illinois - Northern Randolph County in Illinois - Southern St. Clair County in Illinois

          Geography Served

            If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

          • Illinois
            • Monroe County
              • Randolph County
                • Saint Clair County
                Click here to see this service (RP-5000.1500) and related services within the Service Tree.

                Description

                A multi-purpose mental health agency providing counseling in all areas, outpatient psychiatric services and community education.

                Hours

                - Mon, Tue and Thu - 8:00am to 8:00pm - Wed - 8:00am to 5:00pm - Fri - 8:00am to 4:30pm

                Required Documents

                Will be instructed on documents needed when contacting the agency

                Eligibility

                Serves adults, children and families

                Fees

                - Sliding fee program - Fees based on income/family size - Additional financial assistance for extreme need

                Intake Procedure

                Call to schedule a new client appointment

                Languages

                English

                Service Area

                Monroe County, southern St. Clair County and northern Randolph County in Illinois

                Geography Served

                  If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                • Illinois
                  • Monroe County
                    • Randolph County
                      • Saint Clair County
                      Click here to see this service (RM-6500.1500) and related services within the Service Tree.

                      Description

                      Supportive Employment Program: Offer job placement assistance, job maintenance assistance and work skill development.

                      Hours

                      Mon-Fri - 9:00am to 3:00pm

                      Required Documents

                      Will be instructed on documents needed when contacting the agency

                      Eligibility

                      - Adults with developmental disabilities - The program requires successful completion of a work adjustment period and the ability to meet or exceed specific entrance criteria

                      Fees

                      Will be instructed on fees when contacting the agency

                      Intake Procedure

                      Call To Apply

                      Languages

                      English

                      Service Area

                      Monroe and Randolph counties

                      Geography Served

                        If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                      • Illinois
                        • Monroe County
                          • Randolph County
                            • Saint Clair County
                            Click here to see this service (ND-6500.1500) and related services within the Service Tree.

                            Description

                            Counseling is available for couples looking to work on emotional or behavioral concerns.

                            Hours

                            - Mon, Tue and Thu - 8:00am to 8:00pm - Wed - 8:00am to 5:00pm - Fri - 8:00am to 4:30pm

                            Required Documents

                            - Proof of Insurance

                            Eligibility

                            Couples

                            Fees

                            - Bills insurance plans, Medicaid and Medicare - Sliding fee scale used for all self-pay fees - Fees based on income/family size

                            Intake Procedure

                            Call to schedule an appointment

                            Languages

                            English

                            Service Area

                            Primarily Monroe County in Illinois and adjacent counties Randolph and St. Clair counties in Illinois

                            Geography Served

                              If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                            • Illinois
                              • Monroe County
                                • Randolph County
                                  • Saint Clair County
                                  Click here to see this service (RF-1500) and related services within the Service Tree.

                                  Description

                                  Upon referral from the court, agency will provide a DUI evaluation in a three-hour session that will systematically evaluate the individual’s level of functioning and generate a report of the findings. The agency will send a copy of the evaluation to the court.

                                  Hours

                                  - Mon, Tue and Thu - 8:00am to 8:00pm - Wed - 8:00am to 5:00pm - Fri - 8:00am to 4:30pm

                                  Required Documents

                                  Court Ordered documentation/forms

                                  Eligibility

                                  Individuals facing the consequences of driving under the influence of alcohol or drugs

                                  Fees

                                  The State of Illinois will assist in paying for DUI Court Ordered Evaluation for those individuals who meet income guidelines, others must pay a flat fee

                                  Intake Procedure

                                  Court Order Referral

                                  Languages

                                  English

                                  Service Area

                                  - Monroe County in Illinois - Southern St. Clair County in Illinois - Northern Randolph County in Illinois

                                  Geography Served

                                    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                  • Illinois
                                    • Monroe County
                                      • Randolph County
                                        • Saint Clair County
                                        Click here to see this service (RX-0400.1600) and related services within the Service Tree.

                                        Description

                                        The Day Program: Provides independent living skills training, vocational training, a sheltered workshop and transportation from home and back to adults with developmental disabilities or with serious mental health conditions.

                                        Hours

                                        Mon-Fri - 9:00am to 3:00pm

                                        Required Documents

                                        Medicaid Card

                                        Eligibility

                                        Must be age 26 years and older having an intellectual or developmental disability

                                        Fees

                                        - For individuals with state funding there is no self-pay fee - Sliding fee scale available for those without state funding, call for details

                                        Intake Procedure

                                        Contact Director of Person Centered Services (618) 939-4444, ext. 1239

                                        Languages

                                        English

                                        Service Area

                                        - Monroe County in Illinois - Northern Randolph County in Illinois - Southern St. Clair County in Illinois

                                        Geography Served

                                          If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                        • Illinois
                                          • Monroe County
                                            • Randolph County
                                              • Saint Clair County
                                              Click here to see this service (LR-3100.1750) and related services within the Service Tree.

                                              Description

                                              Sheltered Workshop: Brings work into the building for clients who are not ready or interested in working in community jobs. Special contracts, such as mailings, collating, assembly, etc. are especially welcome at any time.

                                              Hours

                                              Mon-Fri - 9:00am to 3:00pm

                                              Required Documents

                                              Will be instructed on documents needed when contacting the agency

                                              Eligibility

                                              - Adults with developmental disabilities - The program requires successful completion of a work adjustment period and the ability to meet or exceed specific entrance criteria

                                              Fees

                                              Will be instructed on fees when contacting the agency

                                              Intake Procedure

                                              Call To Apply

                                              Languages

                                              English

                                              Service Area

                                              Monroe, Randolph and St. Clair counties in Illinois

                                              Geography Served

                                                If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                              • Illinois
                                                • Monroe County
                                                  • Randolph County
                                                    • Saint Clair County
                                                    Click here to see this service (ND-6500.1800) and related services within the Service Tree.

                                                    Description

                                                    The Children First Program: The program uses video and group discussion to portray possible problem situations after a divorce and the effects the parents’ behavior has on the children.

                                                    Hours

                                                    - Mon, Tue and Thu - 8:00am to 8:00pm - Wed - 8:00am to 5:00pm - Fri - 8:00am to 4:30pm

                                                    Required Documents

                                                    Picture ID

                                                    Eligibility

                                                    Divorced parents

                                                    Fees

                                                    Direct client payment - call for details

                                                    Intake Procedure

                                                    Call to schedule an appointment

                                                    Languages

                                                    English

                                                    Service Area

                                                    Monroe County in Illinois

                                                    Geography Served

                                                      If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                                    • Illinois
                                                      • Monroe County
                                                      Click here to see this service (RP-1400.8000-175) and related services within the Service Tree.

                                                      Description

                                                      Driver's Risk Education Program: Designed to provide education to those individuals whose evaluations indicate a potential problem with drugs or alcohol but not a dependency.

                                                      Hours

                                                      The program offers classes one cycle per month, classes run once a week for three hours per night

                                                      Required Documents

                                                      Court Order Form

                                                      Eligibility

                                                      Individuals facing the consequences of driving under the influence of alcohol or drugs

                                                      Fees

                                                      Flat rate fee for all

                                                      Intake Procedure

                                                      Court Order Referral

                                                      Languages

                                                      English

                                                      Service Area

                                                      - Monroe County in Illinois - Southern St. Clair County in Illinois - Northern Randolph County in Illinois

                                                      Geography Served

                                                        If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                                      • Illinois
                                                        • Monroe County
                                                          • Randolph County
                                                            • Saint Clair County
                                                            Click here to see this service (RX-1750) and related services within the Service Tree.

                                                            Description

                                                            Family Therapy: Counseling is available for families desiring to work on emotional or behavioral concerns.

                                                            Hours

                                                            - Mon, Tue and Thu - 8:00am to 8:00pm - Wed - 8:00am to 5:00pm - Fri - 8:00am to 4:30pm

                                                            Required Documents

                                                            - Proof of insurance

                                                            Fees

                                                            - Bills insurance plans, Medicaid and Medicare - Sliding fee scale used for all self-pay fees - Fees based on income/family size

                                                            Intake Procedure

                                                            Call to schedule an appointment

                                                            Languages

                                                            English

                                                            Service Area

                                                            Primarily Monroe County in Illinois and adjacent counties Randolph and St. Clair counties in Illinois

                                                            Geography Served

                                                              If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                                            • Illinois
                                                              • Monroe County
                                                                • Randolph County
                                                                  • Saint Clair County
                                                                  Click here to see this service (RF-2000) and related services within the Service Tree.

                                                                  Description

                                                                  Temporary Placement for Youth: For runaway and lockout youth who have nowhere to stay, staff can authorize temporary placement into the foster care system. This will normally occur only after other efforts to reunite the youth with his or her family or find relative placement fail.

                                                                  Hours

                                                                  - Mon, Tue and Thu - 8:00am to 8:00pm - Wed - 8:00am to 5:00pm - Fri - 8:00am to 4:30pm

                                                                  Required Documents

                                                                  No Documentation Required

                                                                  Eligibility

                                                                  Runaway and lockout youth who have nowhere to stay

                                                                  Fees

                                                                  No Fees

                                                                  Intake Procedure

                                                                  Call To Apply

                                                                  Languages

                                                                  English

                                                                  Service Area

                                                                  Monroe County in Illinois

                                                                  Geography Served

                                                                    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                                                  • Illinois
                                                                    • Monroe County
                                                                    Click here to see this service (PH-2400.1900) and related services within the Service Tree.

                                                                    Description

                                                                    Intervention During Working Hours: Individuals can call the agency informing the receptionist that they're experiencing an emergency situation and will be connected to a therapist immediately. Individuals can typically see a counselor regarding a crisis generally within two hours of the call.

                                                                    Hours

                                                                    - Mon, Tue and Thu - 8:00am to 8:00pm - Wed - 8:00am to 5:00pm - Fri - 8:00am to 4:30pm

                                                                    Required Documents

                                                                    No Documentation Required

                                                                    Eligibility

                                                                    Individuals who are experiencing crises involving mental health or substance abuse problems

                                                                    Fees

                                                                    No Fees

                                                                    Intake Procedure

                                                                    Call For Service

                                                                    Languages

                                                                    English

                                                                    Service Area

                                                                    Monroe County in Illinois

                                                                    Geography Served

                                                                      If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                                                    • Illinois
                                                                      • Monroe County
                                                                        • Randolph County
                                                                          • Saint Clair County
                                                                          Click here to see this service (RP-1500.1400-250) and related services within the Service Tree.

                                                                          Description

                                                                          Counseling is available for individuals desiring to work on emotional or behavioral concerns.

                                                                          Hours

                                                                          - Mon, Tue and Thu - 8:00am to 8:00pm - Wed - 8:00am to 5:00pm - Fri - 8:00am to 4:30pm

                                                                          Required Documents

                                                                          - Proof of Insurance - Medicaid Card - Medicare Card

                                                                          Eligibility

                                                                          Individuals

                                                                          Fees

                                                                          - Bills insurance plans, Medicaid and Medicare - Sliding fee scale used for all self-pay fees - Fees based on income/family size

                                                                          Intake Procedure

                                                                          Call to schedule an appointment

                                                                          Languages

                                                                          English

                                                                          Service Area

                                                                          Primarily Monroe County in Illinois and adjacent counties Randolph and St. Clair counties in Illinois

                                                                          Geography Served

                                                                            If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                                                          • Illinois
                                                                            • Monroe County
                                                                              • Randolph County
                                                                                • Saint Clair County
                                                                                Click here to see this service (RF-3300) and related services within the Service Tree.

                                                                                Special Notes/Funding

                                                                                Agency is required to pre-screen all admissions from Monroe County to the state hospital system.

                                                                                Description

                                                                                Screening for Emergency Hospitalizations: Agency is called when individuals in the community are exhibiting behavior that seems dangerous and which might lead to harm to themselves or others. Staff members evaluate whether a hospitalization is necessary to prevent harm, if it's necessary, the staff will make arrangements for the individual’s admission, whether voluntary or involuntary.

                                                                                Hours

                                                                                - Mon, Tue and Thu - 8:00am to 8:00pm - Wed - 8:00am to 5:00pm - Fri - 8:00am to 4:30pm

                                                                                Required Documents

                                                                                No Documentation Required

                                                                                Eligibility

                                                                                Individuals who are exhibiting behavior that is a clear and present danger to themselves or others

                                                                                Fees

                                                                                No Fees

                                                                                Intake Procedure

                                                                                Call To Apply

                                                                                Languages

                                                                                English

                                                                                Service Area

                                                                                Monroe County in Illinois

                                                                                Geography Served

                                                                                  If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                                                                • Illinois
                                                                                  • Monroe County
                                                                                  Click here to see this service (RP-1500.3400) and related services within the Service Tree.

                                                                                  Description

                                                                                  Aa Advanced Practice Nurse (APN) specializing in Psychiatry is available weekly to prescribe needed mental health medications.

                                                                                  Hours

                                                                                  - Wed - 8:00am to 5:00pm - Thurs - 9:00am to 5:00pm

                                                                                  Required Documents

                                                                                  - Proof of Insurance

                                                                                  Eligibility

                                                                                  Age 18 years and older

                                                                                  Fees

                                                                                  - Bills insurance plans, Medicaid and Medicare - Sliding fee scale used for all self-pay fees - Fees based on income/family size

                                                                                  Intake Procedure

                                                                                  Call to schedule an appointment

                                                                                  Languages

                                                                                  English

                                                                                  Service Area

                                                                                  - Monroe County in Illinois - Northern Randolph County in Illinois - Southern St. Clair County in Illinois

                                                                                  Geography Served

                                                                                    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                                                                  • Illinois
                                                                                    • Monroe County
                                                                                      • Randolph County
                                                                                        • Saint Clair County
                                                                                        Click here to see this service (LH-2700.5000) and related services within the Service Tree.

                                                                                        Description

                                                                                        Staff members provide counseling to runaway or lockout youth and their families in order to attempt reunification of the youth with their family.

                                                                                        Hours

                                                                                        - Mon, Tue and Thu - 8:00am to 8:00pm - Wed - 8:00am to 5:00pm - Fri - 8:00am to 4:30pm

                                                                                        Required Documents

                                                                                        No Documentation Required

                                                                                        Eligibility

                                                                                        Runaway or lockout youth

                                                                                        Fees

                                                                                        No Fees

                                                                                        Intake Procedure

                                                                                        Call For Service

                                                                                        Languages

                                                                                        English

                                                                                        Service Area

                                                                                        Monroe County in Illinois

                                                                                        Geography Served

                                                                                          If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                                                                        • Illinois
                                                                                          • Monroe County
                                                                                          Click here to see this service (RP-1400.8000-750) and related services within the Service Tree.

                                                                                          Description

                                                                                          School Counseling: Agency staff members are sent into Monroe County schools to provide group and individual counseling on-site for at-risk youth and provide consultation to school officials seeking advice on student needs.

                                                                                          Hours

                                                                                          During school hours - call during business hours for exact times

                                                                                          Required Documents

                                                                                          No Documentation Required

                                                                                          Eligibility

                                                                                          At-risk youth in school

                                                                                          Fees

                                                                                          No Fees

                                                                                          Intake Procedure

                                                                                          Call To Apply

                                                                                          Languages

                                                                                          English

                                                                                          Service Area

                                                                                          Monroe County in Illinois

                                                                                          Geography Served

                                                                                            If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                                                                          • Illinois
                                                                                            • Monroe County
                                                                                            Click here to see this service (HL-8120.7950) and related services within the Service Tree.

                                                                                            Description

                                                                                            Agency professional staff members are available to make public presentations, conduct workshops and provide consultations on a variety of subjects related to the services offered.

                                                                                            Hours

                                                                                            - Mon, Tue and Thu - 8:00am to 8:00pm - Wed - 8:00am to 5:00pm - Fri - 8:00am to 4:30pm

                                                                                            Required Documents

                                                                                            No Documentation Required

                                                                                            Eligibility

                                                                                            No Restrictions

                                                                                            Fees

                                                                                            Will be instructed on fees when contacting the agency

                                                                                            Intake Procedure

                                                                                            Call To Apply

                                                                                            Languages

                                                                                            English

                                                                                            Service Area

                                                                                            Monroe, Randolph and St. Clair counties in Illinois

                                                                                            Geography Served

                                                                                              If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                                                                            • Illinois
                                                                                              • Monroe County
                                                                                                • Randolph County
                                                                                                  • Saint Clair County
                                                                                                  Click here to see this service (TJ-6500.8500) and related services within the Service Tree.

                                                                                                  Description

                                                                                                  Offers supported and supervised apartments that provide rental subsidies and on-site staff.

                                                                                                  Hours

                                                                                                  Mon-Fri - 8:00am to 5:00pm

                                                                                                  Required Documents

                                                                                                  - Proof of Income - Medicaid Card (if applicable)

                                                                                                  Eligibility

                                                                                                  - Low-income disabled individuals - Some services require Medicaid eligibility

                                                                                                  Fees

                                                                                                  - Residents pay a maximum of 30% of their income on rent and utilities - Medicaid

                                                                                                  Intake Procedure

                                                                                                  For more details contact Residential Services Manager at (618) 939-4444, ext. 1233

                                                                                                  Languages

                                                                                                  English

                                                                                                  Service Area

                                                                                                  Monroe County in Illinois

                                                                                                  Geography Served

                                                                                                    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                                                                                  • Illinois
                                                                                                    • Monroe County
                                                                                                    Click here to see this service (PH-3300.8030) and related services within the Service Tree.

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