State Of Missouri: Attorney General Office
Address
207 West High Street
Jefferson City, MO 65102
(573) 751-3321
Description:
Call or go online to file a consumer complaint, sign up for No Call program or to look up companies with previous complaints against them. Services include utility service complaints, consumer education, government consumer protection agencies, state attorneys general, identity theft reporting/recovery programs, Medicaid fraud reporting and do not call registries.
Handicap Accessible?
Yes
Is Shelter?
No
Related Resource
Date of Official Change:
May 25, 2023
Address Listings
Physical (Primary)
207 West High Street
Jefferson City, MO 65102
Mailing
PO Box 899
Jefferson City, MO 65102
Contacts
Agency Email
Primary Contact
Phone Numbers
Main
(573) 751-3321
Fax
(573) 751-0774
Hot Line
(800) 286-3932
Hot Line
(866) 662-2551
Hot Line
(800) 392-8222
Legal Status:
Governmental
Services
Click here to show all service details. Or click on a service name to see its details specifically.
Description
When temperatures reach 95 degrees or higher or if the heat index reaches or excedes 100 degrees then utility companies are legally allowed to shut off electricity until the weather cools. This law is addressed under MO state statute 660.123.
Hours
Mon-Fri - 8:00am to 5:00pm
Required Documents
Call for Information
Eligibility
Residents of Missouri
Fees
No Fees
Intake Procedure
Telephone for Service - To notify attorney general that electric has been disconnected during extreme heat
Languages
English
Service Area
State of Missouri
Geography Served
- Missouri
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Description
Attorney General's office hosts online information about a variety of consumer related educational topics including information about: Automobiles, Shopping and Spending, End of Life Planning, Finance, Solicitation, Travel, Internet and Scams.
Hours
24 Hours
Required Documents
No Documentation Required
Eligibility
No Restrictions
Fees
No Fees
Intake Procedure
To to http//ago.mo.gov/ConsumerCorner/encyclopedia/ to browse the above categories and choose a topic of interest
Languages
English
Service Area
State of Missouri
Geography Served
- Missouri
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Description
This unit allows individuals and businesses to register a phone number on the NO Call list to prevent many telemarketers from making solicitation phone calls. This unit also takes complaints from consumers who believe a telemarketer has violated the law.
Hours
Hotline: Mon-Fri: 8:15am to 5:00pm - Online: 24hrs/7 days a week
Required Documents
Call or Go online for details
Eligibility
No Restrictions
Fees
No Fees
Intake Procedure
Call 866-662-2551 or go to http://ago.mo.gov/nocalllaw/ to register a phone or make a complaint
Languages
English
Service Area
State of Missouri
Geography Served
- Missouri
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Description
Takes complaints and investigates allegations of consumer fraud. "Know MO" is an online search feature that enables consumers to look up complaints the Attorney General's Office has received about individuals and businesses. Call the hotline or file a complaint online. To look up complaints go to www.consumer.ago.mo.gov/Know_MO/
Hours
Hotline: Mon-Fri - 8:00am to 5:00pm - Online services available 24hrs/7days a week
Required Documents
None Required
Eligibility
No Restrictions
Fees
No Fees
Intake Procedure
Call for details 800-392-8222 or go to www.consumer.ago.mo.gov/
Languages
English
Service Area
State of Missouri
Geography Served
- Missouri
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Description
The Attorney General's Office has set up a hotline to help individuals recognize and report identity theft. Complaint investigators also will help advise victims of identity theft.
Hours
Hotline: Mon-Fri - 8:00am to 5:00pm - Online: 24hrs/7 days a week
Required Documents
A Complaint Form will need to be completed
Eligibility
No Restrictions
Fees
No Fees
Intake Procedure
Call 800-392-8222 or go to http://ago.mo.gov/consumer-programs.htm to retrieve Complaint Form to mail or email
Languages
English Only
Service Area
State of Missouri
Geography Served
- Missouri
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Description
The unit conducts fraud and abuse/neglect investigations on health care providers receiving payments from the Medicaid program. Individuals who make legitimate Medicaid Fraud complaints may be entitled to montetary rewards.
Hours
Hotline: Mon-Fri - 8:15am to 5:00pm - Online: 24hrs/7 days a week
Required Documents
Will need to fill out a Complaint Form. Go to http://ago.mo.gov/forms/MedicaidFraudWhistleblower.pdf
Eligibility
Anyone may make a complaint but to be eligible to receive monetary rewards you must meet the following requirements: - Must be the original source of information, meaning the information must not be already known to the government or public - Must not have planned, initiated or participated in the fraud being reported - The information submitted must be USED by the Attorney General to bring a civil action for recovery of expenditures made by the MO HealthNet Program
Fees
No Fees
Intake Procedure
Call 800-286-3932, email Attorney General office or mail a Complaint form
Languages
English
Service Area
State of Missouri
Geography Served
- Missouri
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Description
The Office of the Missouri Attorney General directs all litigation to which the state, any agency or official is a party and represents the state's legal position at every level of trial and appellate courts.
Hours
Mon-Fri - 8:00am to 5:00pm
Required Documents
Call for Details
Eligibility
No Restrictions
Fees
No Fees
Intake Procedure
Telephone for Service
Languages
English Only
Service Area
State of Missouri
Geography Served
- Missouri
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
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