Centurylink Lifeline Services
Address
PO Box 4065
Monroe, LA 71211
(888) 833-9522
AKA:
CENTURYTEL
Description:
Phone company providing low-income discounts on monthly telephone service and Internet service for qualified subscribers. Services include discounted Telephone Service and Internet Service Payment Assistance.
ALSO KNOWN AS
CENTURYTEL
CENTURYLINK LIFELINE AND LINK UP
Handicap Accessible?
Yes
Is Shelter?
No
Related Resource
Date of Official Change:
September 21, 2023
Address Listings
P.O. Box (Primary)
PO Box 4065
Monroe, LA 71211
Contacts
Kate Johnson
Primary Contact
CEO
(888) 833-9522
Phone Numbers
Main
(888) 833-9522
Legal Status:
For-Profit Business
Services
Click here to show all service details. Or click on a service name to see its details specifically.
Description
LIFELINE Low-Income Phone Service: Assists low-income consumers by providing discounts on their basic monthly phone service.
Hours
24 Hours
Required Documents
Proof of Income
Eligibility
- Age 18 years and older - Must have a member of their household receiving benefits from one or more of the programs listed below: - Supplemental Security Income (SSI) - MO HealthNet (formerly known as Medicaid) - Food Stamps - FPHA or Section 8 - Low-Income Home Energy Assistance Program (LIHEAP) - National School Lunch Program - Temporary Assistance for Needy Families (TANF)
Fees
- Sliding fee scale - Call For Details
Intake Procedure
Visit website at www.centurylink.com/static/PDF/Support/Lifeline/MO.V5.pdf - fill out the form and mail or fax it to address on form or call the number on your phone bill and specifically ask for information about Lifeline
Languages
- English - Spanish
Service Area
Individuals should contact CenturyLink 1-800-201-4099 to see if they provide coverage in their area
Geography Served
- Illinois
- Missouri
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Description
CenturyLink Internet Basics: Offering discounted high-speed Internet service to eligible consumers in markets where Internet service is available; the service provides access up to 1.5mbps downstream capability. A qualifying customer may enroll in this service plan once and he/she may choose a term of 12 months, which may be extended at the customer's option on a month-to-month basis for as long as five years.
Hours
24 Hours
Required Documents
Proof of eligibility in one of the Low Income programs
Eligibility
- Age 18 years and older - Must have a member of their household receiving benefits from one or more of the programs listed below: - Supplemental Security Income (SSI) - MO HealthNet (formerly known as Medicaid) - Food Stamps - FPHA or Section 8 - Low-Income Home Energy Assistance Program (LIHEAP) - National School Lunch Program - Temporary Assistance for Needy Families (TANF)
Fees
- Sliding fee scale - Call For Details
Intake Procedure
Visit website at www.centurylink.com/internetbasics or call 1-800-257-3212 to apply
Languages
- English - Spanish
Service Area
- Illinois State - Missouri State
Geography Served
- Illinois
- Missouri
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
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