Travel.State.Gov
Address
2201 C St, NW
Washington, DC 20520
(888) 407-4747
AKA:
American Services and Crisis Management, US State Department, Overseas Citizens Services
Description:
This is a service of the Bureau of Consular Affairs and focuses on informing and protecting American Citizens who are either traveling abroad or thinking of living abroad. They offer tips and information on other countries as well as put out travel watches and warnings. They also provide information on travel documents.
Is Shelter?
No
Related Resource
Date of Official Change:
January 22, 2024
Geographies Served
Serves All Areas
Address Listings
Physical (Primary)
2201 C St, NW
Washington, DC 20520
Phone Numbers
Main Phone
(888) 407-4747
Other
(202) 501-4444
Legal Status:
Governmental
Services
Click here to show all service details. Or click on a service name to see its details specifically.
Description
This is a service of the Bureau of Consular Affairs and focuses on informing and protecting American Citizens who are either traveling abroad or thinking of living abroad. This offer tips and information on other countries as well as put out travel watches and warnings. They also provide information on travel documents.
Hours
M-F 8am-8pm EST; Website is updated 24/7 as emergency situations arise
Required Documents
None
Eligibility
No Restriction
Fees
None
Intake Procedure
Call for assistance or go to website.
Languages
Translation services available
Service Area
United States
Geography Served
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Serves all areas
Description
The State Department is committed to assisting U.S. citizens who become victims of crime while abroad. We help in two ways: Overseas: consular officers, agents, and staff work with crime victims and help them with the local police and medical systems; and In the United States: our office of Overseas Citizens Services will stay in touch with family members in the United States, and help provide U.S.-based resources for the victim when possible.
Hours
M-F 8am-8pm EST; Website is updated 24/7 as emergency situations arise
Required Documents
None
Eligibility
No Restriction
Fees
None
Intake Procedure
Call for assistance or go to website.
Languages
Translation services available
Service Area
United States
Geography Served
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Serves all areas
Description
When an U.S. citizen dies abroad, the Bureau of Consular Affairs assists the family and friends during this difficult time. The Bureau of Consular Affairs will locate and inform the next-of-kin of the U.S. citizenâs death and provides information on how to make arrangements for local burial or return of the remains to the United States. The disposition of remains is subject to U.S. law, local laws of the country where the individual died, U.S. and foreign customs requirements, and the foreign country facilities, which are often vastly different from those in the United States.
Hours
M-F 8am-8pm EST; Website is updated 24/7 as emergency situations arise
Required Documents
None
Eligibility
No Restriction
Fees
None
Intake Procedure
Call for assistance or go to website.
Languages
N/A
Service Area
United States
Geography Served
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Serves all areas
Description
When natural disasters occur abroad, the Department of State and U.S. embassies and consulates in the affected country stand ready around the clock to locate and assist U.S. citizens in need.
Hours
M-F 8am-8pm EST; Website is updated 24/7 as emergency situations arise
Required Documents
None
Eligibility
No Restriction
Fees
None
Intake Procedure
Call for assistance or go to website.
Languages
Translation services available
Service Area
United States
Geography Served
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Serves all areas
Description
The State Department informs the public of conditions abroad that may affect their safety and security. Country Specific Information, Travel Alerts, and Travel Warnings are vital parts of this program.
Hours
M-F 8am-8pm EST; Website is updated 24/7 as emergency situations arise
Required Documents
None
Eligibility
No Restriction
Fees
None
Intake Procedure
Call for assistance or go to website.
Languages
Translation services available
Service Area
United States
Geography Served
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Serves all areas
Description
If you are concerned about a U.S. citizen relative or friend who is traveling or living abroad, you can call us at 1-888-407-4747. Our Embassies and Consulates abroad can use the information you provide to try to locate the individual and pass on your message. We check also with local authorities in the foreign country to see if there is any report of a U.S. citizen hospitalized, arrested, or otherwise unable to communicate with those looking for them. If necessary, we may personally search hotels, airports, hospitals, or even prisons. The more information that you can provide about the person you are concerned about, the better our chances are of finding him or her.
Hours
M-F 8am-8pm EST; Website is updated 24/7 as emergency situations arise
Required Documents
None
Eligibility
No Restriction
Fees
None
Intake Procedure
Call for assistance or go to website.
Languages
Translation services available
Service Area
United States
Geography Served
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Serves all areas
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