State Of Missouri: Attorney General Office

Address

207 West High Street
Jefferson City, MO 65102

(573) 751-3321

www.ago.mo.gov

AKA:

MO AG

Description:

Call or go online to file a consumer complaint, sign up for No Call program or to look up companies with previous complaints against them. Services include utility service complaints, consumer education, government consumer protection agencies, state attorneys general, identity theft reporting/recovery programs, Medicaid fraud reporting and do not call registries.

AKA
MO AG

Handicap Accessible?

Yes

Is Shelter?

No

Related Resource

Date of Official Change:

May 20, 2024

Address Listings

Physical (Primary)

207 West High Street
Jefferson City, MO 65102

Mailing

PO Box 899
Jefferson City, MO 65102

Contacts

Agency Email

Phone Numbers

Main

(573) 751-3321

Fax

(573) 751-0774

Hot Line

(800) 286-3932

Hot Line

(866) 662-2551

Hot Line

(800) 392-8222

Legal Status:

Governmental

Description

When temperatures reach 95 degrees or higher or if the heat index reaches or excedes 100 degrees then utility companies are legally allowed to shut off electricity until the weather cools. This law is addressed under MO state statute 660.123.

Hours

Mon-Fri - 8:00am to 5:00pm

Required Documents

Call for Information

Eligibility

Residents of Missouri

Fees

No Fees

Intake Procedure

Telephone for Service - To notify attorney general that electric has been disconnected during extreme heat

Languages

English

Service Area

State of Missouri

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Missouri
    Edit Service DetailsClick here to see this service (DD-1500) and related services within the Service Tree.

    Description

    Attorney General's office hosts online information about a variety of consumer related educational topics including information about: Automobiles, Shopping and Spending, End of Life Planning, Finance, Solicitation, Travel, Internet and Scams.

    Hours

    24 Hours

    Required Documents

    No Documentation Required

    Eligibility

    No Restrictions

    Fees

    No Fees

    Intake Procedure

    To to http//ago.mo.gov/ConsumerCorner/encyclopedia/ to browse the above categories and choose a topic of interest

    Languages

    English

    Service Area

    State of Missouri

    Geography Served

      If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

    • Missouri
      Edit Service DetailsClick here to see this service (DD-1800) and related services within the Service Tree.

      Description

      This unit allows individuals and businesses to register a phone number on the NO Call list to prevent many telemarketers from making solicitation phone calls. This unit also takes complaints from consumers who believe a telemarketer has violated the law.

      Hours

      Hotline: Mon-Fri: 8:15am to 5:00pm - Online: 24hrs/7 days a week

      Required Documents

      Call or Go online for details

      Eligibility

      No Restrictions

      Fees

      No Fees

      Intake Procedure

      Call 866-662-2551 or go to http://ago.mo.gov/nocalllaw/ to register a phone or make a complaint

      Languages

      English

      Service Area

      State of Missouri

      Geography Served

        If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

      • Missouri
        Edit Service DetailsClick here to see this service (DD-1200.9000-200) and related services within the Service Tree.

        Description

        Takes complaints and investigates allegations of consumer fraud. "Know MO" is an online search feature that enables consumers to look up complaints the Attorney General's Office has received about individuals and businesses. Call the hotline or file a complaint online. To look up complaints go to www.consumer.ago.mo.gov/Know_MO/

        Hours

        Hotline: Mon-Fri - 8:00am to 5:00pm - Online services available 24hrs/7days a week

        Required Documents

        None Required

        Eligibility

        No Restrictions

        Fees

        No Fees

        Intake Procedure

        Call for details 800-392-8222 or go to www.consumer.ago.mo.gov/

        Languages

        English

        Service Area

        State of Missouri

        Geography Served

          If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

        • Missouri
          Edit Service DetailsClick here to see this service (DD-2100.2500) and related services within the Service Tree.

          Description

          The Attorney General's Office has set up a hotline to help individuals recognize and report identity theft. Complaint investigators also will help advise victims of identity theft.

          Hours

          Hotline: Mon-Fri - 8:00am to 5:00pm - Online: 24hrs/7 days a week

          Required Documents

          A Complaint Form will need to be completed

          Eligibility

          No Restrictions

          Fees

          No Fees

          Intake Procedure

          Call 800-392-8222 or go to http://ago.mo.gov/consumer-programs.htm to retrieve Complaint Form to mail or email

          Languages

          English Only

          Service Area

          State of Missouri

          Geography Served

            If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

          • Missouri
            Edit Service DetailsClick here to see this service (FN-1700.3200) and related services within the Service Tree.

            Description

            The unit conducts fraud and abuse/neglect investigations on health care providers receiving payments from the Medicaid program. Individuals who make legitimate Medicaid Fraud complaints may be entitled to montetary rewards.

            Hours

            Hotline: Mon-Fri - 8:15am to 5:00pm - Online: 24hrs/7 days a week

            Required Documents

            Will need to fill out a Complaint Form. Go to http://ago.mo.gov/forms/MedicaidFraudWhistleblower.pdf

            Eligibility

            Anyone may make a complaint but to be eligible to receive monetary rewards you must meet the following requirements: - Must be the original source of information, meaning the information must not be already known to the government or public - Must not have planned, initiated or participated in the fraud being reported - The information submitted must be USED by the Attorney General to bring a civil action for recovery of expenditures made by the MO HealthNet Program

            Fees

            No Fees

            Intake Procedure

            Call 800-286-3932, email Attorney General office or mail a Complaint form

            Languages

            English

            Service Area

            State of Missouri

            Geography Served

              If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

            • Missouri
              Edit Service DetailsClick here to see this service (FN-1700.9500-500) and related services within the Service Tree.

              Description

              The Office of the Missouri Attorney General directs all litigation to which the state, any agency or official is a party and represents the state's legal position at every level of trial and appellate courts.

              Hours

              Mon-Fri - 8:00am to 5:00pm

              Required Documents

              Call for Details

              Eligibility

              No Restrictions

              Fees

              No Fees

              Intake Procedure

              Telephone for Service

              Languages

              English Only

              Service Area

              State of Missouri

              Geography Served

                If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

              • Missouri
                Edit Service DetailsClick here to see this service (FJ-6700.8000) and related services within the Service Tree.

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