State Of Missouri: Attorney General Office St. Louis

Address

815 Olive Street
Suite 200
Saint Louis, MO 63101

(314) 340-6816

www.ago.mo.gov

AKA:

MO AG

Description:

Call or go online to file a consumer complaint, sign up for No Call program or to search companies with previous complaints against them. Services include consumer education, government consumer protection agencies, state attorneys general, identity theft reporting/recovery programs, Medicaid fraud reporting and do not call registries.

AKA
MO AG

Handicap Accessible?

Yes

Is Shelter?

No

Related Resource

Date of Official Change:

May 20, 2024

Address Listings

Physical (Primary)

815 Olive Street
Suite 200
Saint Louis, MO 63101

Contacts

Agency Email

Phone Numbers

Main

(314) 340-6816

Fax

(314) 340-7850

Legal Status:

Governmental

Description

Attorney General's office hosts online information about a variety of consumer related educational topics including information about: Automobiles, Shopping and Spending, End of Life Planning, Finance, Solicitation, Travel, Internet and Scams.

Hours

24hrs/7 days a week

Required Documents

No Documentation Required

Eligibility

No Restrictions

Fees

No Fees

Intake Procedure

To to http//ago.mo.gov/ConsumerCorner/encyclopedia/ to browse the above categories and choose a topic of interest

Languages

English

Service Area

Saint Louis City and County in Missouri

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Missouri
    • Saint Louis County
      • Saint Louis City County
      Edit Service DetailsClick here to see this service (DD-1800) and related services within the Service Tree.

      Description

      This unit allows individuals and businesses to register a phone number on the NO Call list to prevent many telemarketers from making solicitation phone calls. This unit also takes complaints from consumers who believe a telemarketer has violated the law.

      Hours

      Hotline: Mon-Fri - 8:15am to 5:00pm - Online: 24hrs/7 days a week

      Required Documents

      Call or Go online for details

      Eligibility

      No Restrictions

      Fees

      No Fees

      Intake Procedure

      Call 866-662-2551 or go to http://ago.mo.gov/nocalllaw/ to register a phone or make a complaint

      Languages

      English

      Service Area

      Saint Louis City and County in Missouri

      Geography Served

        If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

      • Missouri
        • Saint Louis County
          • Saint Louis City County
          Edit Service DetailsClick here to see this service (DD-1200.9000-200) and related services within the Service Tree.

          Description

          Takes complaints and investigates allegations of consumer fraud. "Know MO" is an online search feature that enables consumers to look up complaints the Attorney General's Office has received about individuals and businesses. Call the hotline or file a complaint online. To look up complaints go to www.consumer.ago.mo.gov/Know_MO/

          Hours

          Hotline: Mon-Fri - 8:00am to 5:00pm - Online services available 24hrs/7days a week

          Required Documents

          No Documentation Required

          Eligibility

          No Restrictions

          Fees

          No Fees

          Intake Procedure

          Call for details or go to www.consumer.ago.mo.gov/

          Languages

          English

          Service Area

          Saint Louis City and County in Missouri

          Geography Served

            If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

          • Missouri
            • Saint Louis County
              • Saint Louis City County
              Edit Service DetailsClick here to see this service (DD-2100.2500) and related services within the Service Tree.

              Description

              The Attorney General's Office has set up a hotline to help individuals recognize and report identity theft. Complaint investigators also will help advise victims of identity theft.

              Hours

              Hotline: Mon-Fri - 8:00am to 5:00pm - Online: 24hrs/7 days a week

              Required Documents

              A Complain Form will need to be completed

              Eligibility

              No Restrictions

              Fees

              No Fees

              Intake Procedure

              Call 800-392-8222 or go to http://ago.mo.gov/consumer-programs.htm to retrieve Complaint Form to mail or email

              Languages

              English

              Service Area

              Saint Louis City and County in Missouri

              Geography Served

                If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

              • Missouri
                • Saint Louis County
                  • Saint Louis City County
                  Edit Service DetailsClick here to see this service (FN-1700.3200) and related services within the Service Tree.

                  Description

                  The unit conducts fraud and abuse/neglect investigations on health care providers receiving payments from the Medicaid program. Individuals who make legitimate Medicaid Fraud complaints may be entitled to monetary rewards.

                  Hours

                  - Hotline: Mon-Fri - 8:15am to 5:00pm - Online: 24hrs/7 days a week

                  Required Documents

                  Will need to fill out a Complaint Form. Go to http://ago.mo.gov/forms/MedicaidFraudWhistleblower.pdf

                  Eligibility

                  Anyone may make a complaint but to be eligible to receive monetary rewards you must meet the following requirements: - Must be the original source of information, meaning the information must not be already known to the government or public - Must not have planned, initiated or participated in the fraud being reported - The information submitted must be USED by the Attorney General to bring a civil action for recovery of expenditures made by the MO HealthNet Program

                  Fees

                  No Fees

                  Intake Procedure

                  Call 800-286-3932, email Attorney General office or mail a Complaint form

                  Languages

                  English

                  Service Area

                  Saint Louis City and County in Missouri

                  Geography Served

                    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                  • Missouri
                    • Saint Louis County
                      • Saint Louis City County
                      Edit Service DetailsClick here to see this service (FN-1700.9500-500) and related services within the Service Tree.

                      Description

                      The Office of the Missouri Attorney General directs all litigation to which the state, any agency or official is a party and represents the state's legal position at every level of trial and appellate courts.

                      Hours

                      Mon-Fri - 8:00am to 5:00pm

                      Required Documents

                      Call for Details

                      Eligibility

                      No Restrictions

                      Fees

                      Call for Details

                      Intake Procedure

                      Telephone for Service

                      Languages

                      English

                      Service Area

                      Saint Louis City and County in Missouri

                      Geography Served

                        If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                      • Missouri
                        • Saint Louis County
                          • Saint Louis City County
                          Edit Service DetailsClick here to see this service (FJ-6700.8000) and related services within the Service Tree.

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