State of Illinois: Department of Children and Family Services East St. Louis

Address

10 Collinsville Avenue
Suite 102
East Saint Louis, IL 62201

(618) 583-2600

www2.illinois.gov/dcfs/aboutus/Pages/phoneDirectory.aspx

Description:

Protect children who are reported to be abused or neglected and to increase their families' capacity to safely care for them by providing appropriate, permanent families as quickly as possible for those children who cannot safely return home, support early intervention and child abuse prevention activities and works in partnerships with communities. Services include Missing Persons Location Assistance, Adoption Information/Referrals, Foster Home Placement, Foster Parent/Family Recruitment, Children's Protective Services and Child Abuse Hotlines.
ALSO KNOWN AS

DCFS
DCFS ADVOCACY OFFICE
E ST LOUIS DCFS REGIONAL OFFICE
E. ST. LOUIS DCFS REGIONAL OFFICE
EAST ST LOUIS DCFS REGIONAL OFFICE
EAST ST. LOUIS DCFS REGIONAL OFFICE
SPRINGFIELD DCFS ADVOCACY OFFICE
ILLINOIS DEPARTMENT OF CHILDREN AND FAMILY SERVICES EAST ST. LOUIS

Handicap Accessible?

Yes

Is Shelter?

No

Related Resource

Date of Official Change:

January 25, 2024

Address Listings

Physical (Primary)

10 Collinsville Avenue
Suite 102
East Saint Louis, IL 62201

Contacts

Phone Numbers

Main

(618) 583-2600

Adoption and Foster Parent Information Hotline

(800) 572-2390

CHILD ABUSE HOTLINE

(800) 252-2873

CHILD ABUSE HOTLINE OUTSIDE ILLINOIS

(217) 785-4020

CHILD ABUSE HOTLINE TTY

(800) 358-5117

Fax

(618) 583-2603

Missing Child Helpline

(866) 503-0184

Office of the Inspector General (OIG) Foster Parent Hotline TTY

(800) 722-9124

Legal Status:

State

Description

Adoption and Foster Parent Hotline: Provides an adoption and foster parent hotline for information on adoption, guardianship, foster parenting and referrals.

Hours

Mon-Fri - 8:30am to 5:00pm Closed on federal and state holidays

Required Documents

No Documentation Required

Eligibility

No Restrictions

Fees

No Fees

Intake Procedure

Call (800) 572-2390 For Service

Languages

English

Service Area

St. Clair County in Illinois

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Illinois
    • Saint Clair County
    Edit Service DetailsClick here to see this service (PH-0300.0400) and related services within the Service Tree.

    Description

    Provides a child abuse hotline for the State of Illinois for individuals and mandated reporters to report suspicion that a child has been harmed or is at risk of being harmed by abuse or neglect by a caregiver.

    Hours

    24 Hours

    Required Documents

    Mandated Reporters must submit a written report within three days of verbal telephone report

    Eligibility

    Anyone who suspects that a child is being abused or neglected by a caregiver

    Fees

    No Fees

    Intake Procedure

    Call (800) 252-2873 in State of Illinois or (217) 785-4020 outside Illinois

    Languages

    English

    Service Area

    Illinois State

    Geography Served

      If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

    • Illinois
      Edit Service DetailsClick here to see this service (RP-1500.1400-150) and related services within the Service Tree.

      Description

      Provides assessment of the initial child abuse referral, assignment of an appropriate response time, consultation with the family to determine the nature of the problem and emergency placement services if the child is removed from the family by the police.

      Hours

      Mon-Fri - 8:30am to 5:00pm

      Required Documents

      No Documentation Required

      Eligibility

      No Restrictions

      Fees

      No Fees

      Intake Procedure

      Call To Apply

      Languages

      English

      Service Area

      St. Clair County in Illinois

      Geography Served

        If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

      • Illinois
        • Saint Clair County
        Edit Service DetailsClick here to see this service (PH-6500.1500) and related services within the Service Tree.

        Description

        Provides temporary placement of children outside their home in private family homes that are licensed to provide foster care.

        Hours

        24 Hours

        Required Documents

        Call for Details

        Eligibility

        Ages 0-18 years

        Fees

        No Fees

        Intake Procedure

        Call To Apply

        Languages

        English

        Service Area

        St. Clair County in Illinois

        Geography Served

          If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

        • Illinois
          • Saint Clair County
          Edit Service DetailsClick here to see this service (PH-2400.1900) and related services within the Service Tree.

          Description

          Identifies and enlists people who are willing to provide foster care for dependent children who have been removed from their homes because of abuse, neglect or abandonment.

          Hours

          Mon-Fri - 8:30am to 5:00pm

          Required Documents

          Call for Details

          Eligibility

          No Restrictions

          Fees

          No Fees

          Intake Procedure

          Call (800) 572-2390 To Apply

          Languages

          English

          Service Area

          St. Clair County in Illinois

          Geography Served

            If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

          • Illinois
            • Saint Clair County
            Edit Service DetailsClick here to see this service (PH-2400.2000) and related services within the Service Tree.

            Description

            Provides a child helpline to report missing and runaway children.

            Hours

            24 Hours

            Required Documents

            No Documentation Required

            Eligibility

            No Restrictions

            Fees

            No Fees

            Intake Procedure

            Call (866) 503-0184 For Service

            Languages

            English

            Service Area

            St. Clair County in Illinois

            Geography Served

              If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

            • Illinois
              • Saint Clair County
              Edit Service DetailsClick here to see this service (FN-5000) and related services within the Service Tree.

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