State of Illinois: Department of Children and Family Services Alton Office

Address

200 North Center Drive
Suite D
Alton, IL 62002

(618) 466-7014

www.state.il.us/dcfs

AKA:

DCFS

Description:

Protect children who are reported to be abused or neglected and to increase their families' capacity to safely care for them by providing appropriate, permanent families as quickly as possible for those children who cannot safely return home, support early intervention and child abuse prevention activities and works in partnerships with communities. Services include Missing Persons Location Assistance, Adoption Information/Referrals, Foster Parent/Family Recruitment, Children's Protective Services, Child Abuse Counseling, Child Abuse Hotlines and Foster Home Placement.

ALSO KNOWN AS

DCFS
ALTON DCFS

Handicap Accessible?

Yes

Is Shelter?

No

Related Resource

Date of Official Change:

April 4, 2024

Address Listings

Physical (Primary)

200 North Center Drive
Suite D
Alton, IL 62002

Contacts

Nancy Dodson

Primary Contact

Supervisor

(618) 466-7014

nancy.dodson@illinois.gov

George Sheldon

Director

(618) 466-7014

Phone Numbers

Main

(618) 466-7014

Adoption and Foster Parent Information Hotline

(800) 572-2390

CHILD ABUSE HOTLINE

(800) 252-2873

CHILD ABUSE HOTLINE OUTSIDE OF ILLINOIS

(217) 785-4020

CHILD ABUSE HOTLINE TTY

(800) 358-5117

Missing Child Helpline

(866) 503-0184

Office of the Inspector General (OIG) Foster Parent Hotline TTY

(800) 722-9124

TTY/TDD

(618) 466-8865

Legal Status:

State

Accessibility:

Designated Parking, Outside Ramps, Wheelchair Access

Description

Adoption and Foster Parent Hotline: Provides an adoption and foster parent hotline for information on adoption, guardianship, foster parenting and referrals.

Hours

- Mon-Fri - 8:30am to 5:00pm - Closed on federal and state holidays

Required Documents

No Documentation Required

Eligibility

No Restrictions

Fees

No Fees

Intake Procedure

Call (800) 572-2390 For Service

Languages

English

Service Area

Madison County in Illinois

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Illinois
    • Madison County
    Edit Service DetailsClick here to see this service (PH-0300.0400) and related services within the Service Tree.

    Description

    Provides counseling and supportive services to families experiencing child abuse, neglect, or other stresses related to parenting in an effort to strengthen and preserve family unit.

    Hours

    - Mon-Fri - 8:30am to 5:00pm - Closed on federal and state holidays

    Required Documents

    No Documentation Required

    Eligibility

    Families who are at risk of experiencing child abuse or neglect

    Fees

    No Fees

    Intake Procedure

    Call To Apply

    Languages

    English

    Service Area

    Madison County in Illinois

    Geography Served

      If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

    • Illinois
      • Madison County
      Edit Service DetailsClick here to see this service (RP-1400.8000-020.15) and related services within the Service Tree.

      Description

      Provides a child abuse hotline for the State of Illinois for individuals and mandated reporters to report suspicion that a child has been harmed or is at risk of being harmed by abuse or neglect by a caregiver.

      Hours

      24 Hours

      Required Documents

      Mandated Reporters must submit a written report within three days of verbal telephone report

      Eligibility

      - Anyone who suspects that a child is being abused or neglected by a caregiver - ALL Mandated Reporters are required by under penalty of law to report suspected abuse

      Fees

      No Fees

      Intake Procedure

      Call (800) 252-2873 in State of Illinois or (217) 785-4020 outside Illinois

      Languages

      English

      Service Area

      Illinois State

      Geography Served

        If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

      • Illinois
        Edit Service DetailsClick here to see this service (RP-1500.1400-150) and related services within the Service Tree.

        Description

        Provides assessment of the initial child abuse referral, assignment of an appropriate response time, consultation with the family to determine the nature of the problem and emergency placement services if the child is removed from the family by the police.

        Hours

        - Mon-Fri - 8:30am to 5:00pm - Closed on federal and state holidays

        Required Documents

        No Documentation Required

        Eligibility

        No Restrictions

        Fees

        No Fees

        Intake Procedure

        Call To Apply

        Languages

        English

        Service Area

        Madison County in Illinois

        Geography Served

          If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

        • Illinois
          • Madison County
          Edit Service DetailsClick here to see this service (PH-6500.1500) and related services within the Service Tree.

          Description

          Provides temporary placement of children outside their home in private family homes that are licensed to provide foster care.

          Hours

          24 Hours

          Required Documents

          Call For Details

          Eligibility

          Ages 0-18 years

          Fees

          No Fees

          Intake Procedure

          Call To Apply

          Languages

          English

          Service Area

          Madison County in Illinois

          Geography Served

            If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

          • Illinois
            • Madison County
            Edit Service DetailsClick here to see this service (PH-2400.1900) and related services within the Service Tree.

            Description

            Identifies and enlists people who are willing to provide foster care for dependent children who have been removed from their homes because of abuse, neglect or abandonment.

            Hours

            - Mon-Fri - 8:30am to 5:00pm - Closed on federal and state holidays

            Required Documents

            No Documentation Required

            Eligibility

            No Restrictions

            Fees

            No Fees

            Intake Procedure

            Call (800) 572-2390 For Service

            Languages

            English

            Service Area

            Madison County in Illinois

            Geography Served

              If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

            • Illinois
              • Madison County
              Edit Service DetailsClick here to see this service (PH-2400.2000) and related services within the Service Tree.

              Description

              Provides a child helpline to report missing and runaway children.

              Hours

              24 Hours

              Required Documents

              No Documentation Required

              Eligibility

              No Restrictions

              Fees

              No Fees

              Intake Procedure

              Call (866) 503-0184 For Service

              Languages

              English

              Service Area

              Madison County in Illinois

              Geography Served

                If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

              • Illinois
                • Madison County
                Edit Service DetailsClick here to see this service (FN-5000) and related services within the Service Tree.

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