Missouri Department Of Insurance & Hotline

Address

P O Box 690
Jefferson City, MO 65102

(800) 726-7390

insurance.mo.gov

AKA:

Consumer Services

Description:

Can assist consumers with all types of insurance including home, auto, business, life, health, etc., even if uninsured. Specialists can help consumers contact their insurance company, explain policies, and navigate the claims process. Regulates insurance companies and agents, can accept consumer complaints against companies and agents, and can provide insurance-related educational materials.

Handicap Accessible?

Yes

Is Shelter?

No

Related Resource

Date of Official Change:

November 28, 2023

Address Listings

Physical

301 W High St, Room 530
Jefferson City, MO 65101

P.O. Box (Primary)

P O Box 690
Jefferson City, MO 65102

Phone Numbers

Main Phone

(800) 726-7390

Fax

(573) 526-4898

Legal Status:

Governmental

Accessibility:

Accessible

Description

Offers consumer assistance, takes complaints on companies and agents, and ensures insurance companies of all types are in compliance with the law.

Hours

M-F 8am-5pm

Required Documents

None

Eligibility

No Restrictions

Fees

None

Intake Procedure

- Visit http://insurance.mo.gov/consumers/complaints/index.php - Call Insurance Consumer Hotline at (800) 726-7390 - To file a complaint, fax to (573) 526-4898 or mail to P.O. Box 690, Jefferson City, MO 65102-0690

Languages

Interpreters available

Service Area

State of Missouri

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Missouri
    Edit Service DetailsClick here to see this service (DD-1500) and related services within the Service Tree.

    Special Notes/Funding

    WILL NOT RECOMMEND SPECIFIC INSURANCE COMPANIES OR POLICIES.

    Description

    Can assist consumers with all types of insurance including home, auto, business, life, health, etc., even if uninsured. Specialists can help consumers contact their insurance company, explain policies, and navigate the claims process. Regulates insurance companies and agents, can accept consumer complaints against companies and agents, and can provide insurance-related educational materials.

    Hours

    M-F 8am-5pm

    Required Documents

    None

    Eligibility

    No Restrictions

    Fees

    None

    Intake Procedure

    Call or consult website

    Languages

    Interpreter service available

    Service Area

    Missouri

    Geography Served

      If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

    • Missouri
      Edit Service DetailsClick here to see this service (LH-3500.2500) and related services within the Service Tree.

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