AKA:
Federal Citizen Information Center
Description:
Publishes the Consumer Information Catalog, the Consumer Action Handbook, operates the USAGov Contact Center, and a family of websites to provide free, timely, and useful government information to the public. A one-stop source for answers to questions about consumer problems and government services. Service includes Specialized Information and Referral and Directory/Resource List Publication.
ALSO KNOWN AS
FEDERAL CITIZEN INFORMATION CENTER
Handicap Accessible?
Yes
Is Shelter?
No
Related Resource
Date of Official Change:
January 22, 2024
Address Listings
Physical (Primary)
188 F Street, North West
Washington, DC 20405
Phone Numbers
Toll Free
(844) 872-4681
Legal Status:
Federal
Services
Click here to show all service details. Or click on a service name to see its details specifically.
Description
Consumer Information Catalog and Consumer Action Handbook: Provides a free quarterly catalog listing of about 150 free and low-cost federal publications of consumer interest on such topics as cars, children, parenting, employment, education, federal programs, health, housing, money, small business and more. - USA.gov: Lists all the publications in the Catalog and hundreds more. All publications are available to read, download and print for free and many are available for hard-copy ordering.
Hours
24 Hours
Required Documents
No Documentation Required
Eligibility
No Restrictions
Fees
No Fees
Intake Procedure
Visit Website For Service at www.usa.gov/explore/
Languages
- English - Spanish
Service Area
- Illinois State - Kansas State - Missouri State
Geography Served
- Illinois
- Kansas
- Missouri
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Description
Operates the USAGov Contact Center with specially trained staff to answer about the federal government, including government services and benefits available to the public.
Hours
- Mon-Fri - 8:00am to 8:00pm Eastern Time for a live agent - Recorded information available 24/7
Required Documents
No Documentation Required
Eligibility
No Restrictions
Fees
No Fees
Intake Procedure
Call or Visit Website at www.usa.gov/explore/ For Service
Languages
- English - Spanish
Service Area
- Illinois State - Kansas State - Missouri State
Geography Served
- Illinois
- Kansas
- Missouri
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
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