Centurylink Lifeline Services

Address

PO Box 4065
Monroe, LA 71211

(888) 833-9522

www.centurylink.com/lifeline

AKA:

CENTURYTEL

Description:

Phone company providing low-income discounts on monthly telephone service and Internet service for qualified subscribers. Services include discounted Telephone Service and Internet Service Payment Assistance.

ALSO KNOWN AS

CENTURYTEL
CENTURYLINK LIFELINE AND LINK UP

Handicap Accessible?

Yes

Is Shelter?

No

Related Resource

Date of Official Change:

September 21, 2023

Address Listings

P.O. Box (Primary)

PO Box 4065
Monroe, LA 71211

Contacts

Kate Johnson

Primary Contact

CEO

(888) 833-9522

Phone Numbers

Main

(888) 833-9522

Legal Status:

For-Profit Business

Description

LIFELINE Low-Income Phone Service: Assists low-income consumers by providing discounts on their basic monthly phone service.

Hours

24 Hours

Required Documents

Proof of Income

Eligibility

- Age 18 years and older - Must have a member of their household receiving benefits from one or more of the programs listed below: - Supplemental Security Income (SSI) - MO HealthNet (formerly known as Medicaid) - Food Stamps - FPHA or Section 8 - Low-Income Home Energy Assistance Program (LIHEAP) - National School Lunch Program - Temporary Assistance for Needy Families (TANF)

Fees

- Sliding fee scale - Call For Details

Intake Procedure

Visit website at www.centurylink.com/static/PDF/Support/Lifeline/MO.V5.pdf - fill out the form and mail or fax it to address on form or call the number on your phone bill and specifically ask for information about Lifeline

Languages

- English - Spanish

Service Area

Individuals should contact CenturyLink 1-800-201-4099 to see if they provide coverage in their area

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Illinois
    • Missouri
      Edit Service DetailsClick here to see this service (BV-8900.1700-850) and related services within the Service Tree.

      Description

      CenturyLink Internet Basics: Offering discounted high-speed Internet service to eligible consumers in markets where Internet service is available; the service provides access up to 1.5mbps downstream capability. A qualifying customer may enroll in this service plan once and he/she may choose a term of 12 months, which may be extended at the customer's option on a month-to-month basis for as long as five years.

      Hours

      24 Hours

      Required Documents

      Proof of eligibility in one of the Low Income programs

      Eligibility

      - Age 18 years and older - Must have a member of their household receiving benefits from one or more of the programs listed below: - Supplemental Security Income (SSI) - MO HealthNet (formerly known as Medicaid) - Food Stamps - FPHA or Section 8 - Low-Income Home Energy Assistance Program (LIHEAP) - National School Lunch Program - Temporary Assistance for Needy Families (TANF)

      Fees

      - Sliding fee scale - Call For Details

      Intake Procedure

      Visit website at www.centurylink.com/internetbasics or call 1-800-257-3212 to apply

      Languages

      - English - Spanish

      Service Area

      - Illinois State - Missouri State

      Geography Served

        If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

      • Illinois
        • Missouri
          Edit Service DetailsClick here to see this service (BV-8900.9300-330) and related services within the Service Tree.

          Send profile information to an email address.

          Provide your email address to receive information about Centurylink Lifeline Services.

          Sent!

          Please enter a valid email address.

          Close this field

          Send a condensed resource profile to your phone via text message (SMS).

          Select your cell carrier and provide your phone number to receive information about Centurylink Lifeline Services.

          Sent!

          Please enter a valid phone number.

          Please select a carrier.

          Standard text messaging rates may apply from your carrier. Some mobile carriers are inconsistent in their delivery of provider profiles sent to phones. If you do not receive a message within a few minutes please contact the provider directly for assistance.

          Close this field

          Want to save this page for later?
          Create a free account!

          .