State of Illinois: Department of Employment Security

Description

Most individuals who have lost wages due to COVID-19 are eligible for temporary unemployment benefits. Q1: Will employees be eligible for unemployment insurance benefits if an employer lays off an employee due to loss of production caused by COVID-19? In most situations, yes. Q2: What if I quit my job because I am generally concerned over COVID-19? This would generally disqualify a person from receiving benefits. However, eligibility would depend on the facts of the case and determined on a case by case basis. Q3: If I am out of work due to COVID-19 but am receiving pay such as paid sick leave, vacation pay or family medical leave, am I eligible to receive unemployment benefits? No. Generally speaking, an individual still receiving pay while off work is not "unemployed" and is ineligible for unemployment benefits.

Hours

Mon-Fri - 7:30am to 6:00pm

Required Documents

- Social security cards - Photo ID's

Eligibility

- Individuals who have lost wages due to COVID-19 are eligible for temporary unemployment benefits - Call For Details

Fees

No Fees

Intake Procedure

Due to the volume of claims, claims should be filed online. To begin filing online go to www2.illinois.gov/ides/Pages/default.aspx - Those with last names beginning A-M can file online on Sundays, Tuesdays or Thursdays - Those with last names of N-Z can file online on Mondays, Wednesdays or Fridays - Saturdays are available to anyone who could not file during their allotted window If calling in to file a claim, call 800-244-5631 - Those with last names beginning with letters A-M are asked to call Tuesdays or Thursdays between 7:30am and 6:00pm - Those with last names beginning N-Z are asked to call Mondays or Wednesdays between 7:30am and 6:00pm - Fridays from 7:30am to 6:00pm are for anyone who could not file during their allotted window

Languages

- English - Spanish

Service Area

Illinois State

Geography Served