State of Illinois: Department of Employment Security
Address
1300 South 9th Street
Springfield, IL 62703
(800) 244-5631
AKA:
IDES
Description:
The Department of Employment provides employment services to Illinois residents and employers, analyzes and disseminates Labor Market Information. Service includes Unemployment Insurance.
ALSO KNOWN AS
IDES
Is Shelter?
No
Related Resource
Date of Official Change:
September 6, 2023
Address Listings
Physical (Primary)
1300 South 9th Street
Springfield, IL 62703
Contacts
Agency Email
Phone Numbers
Main
(800) 244-5631
TTY
(866) 488-4016
Legal Status:
State
Services
Click here to show all service details. Or click on a service name to see its details specifically.
Description
Most individuals who have lost wages due to COVID-19 are eligible for temporary unemployment benefits. Q1: Will employees be eligible for unemployment insurance benefits if an employer lays off an employee due to loss of production caused by COVID-19? In most situations, yes. Q2: What if I quit my job because I am generally concerned over COVID-19? This would generally disqualify a person from receiving benefits. However, eligibility would depend on the facts of the case and determined on a case by case basis. Q3: If I am out of work due to COVID-19 but am receiving pay such as paid sick leave, vacation pay or family medical leave, am I eligible to receive unemployment benefits? No. Generally speaking, an individual still receiving pay while off work is not "unemployed" and is ineligible for unemployment benefits.
Hours
Mon-Fri - 7:30am to 6:00pm
Required Documents
- Social security cards - Photo ID's
Eligibility
- Individuals who have lost wages due to COVID-19 are eligible for temporary unemployment benefits - Call For Details
Fees
No Fees
Intake Procedure
Due to the volume of claims, claims should be filed online. To begin filing online go to www2.illinois.gov/ides/Pages/default.aspx - Those with last names beginning A-M can file online on Sundays, Tuesdays or Thursdays - Those with last names of N-Z can file online on Mondays, Wednesdays or Fridays - Saturdays are available to anyone who could not file during their allotted window If calling in to file a claim, call 800-244-5631 - Those with last names beginning with letters A-M are asked to call Tuesdays or Thursdays between 7:30am and 6:00pm - Those with last names beginning N-Z are asked to call Mondays or Wednesdays between 7:30am and 6:00pm - Fridays from 7:30am to 6:00pm are for anyone who could not file during their allotted window
Languages
- English - Spanish
Service Area
Illinois State
Geography Served
- Illinois
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