Metro

Address

211 North Broadway
Suite 700
Saint Louis, MO 63102

(314) 982-1400

www.metrostlouis.org

Description:

Public transportation system that provides services such as disability related transportation, local bus services, general paratransit/community ride programs and transit customer service centers.

ALSO KNOWN AS

BI-STATE DEVELOPMENT AGENCY
CALL-A-RIDE (SEE BI-STATE DEVELOPMENT AGENCY)
METROLINK/METROBUS (SEE BI-STATE DEVELOPMENT AGENCY)
CALL A RIDE

Handicap Accessible?

Yes

Is Shelter?

No

Related Resource

Date of Official Change:

July 10, 2023

Address Listings

Physical (Primary)

211 North Broadway
Suite 700
Saint Louis, MO 63102

Contacts

Agency Email

Primary Contact

(314) 982-1400

customerservice@metrostlouis.org

Phone Numbers

Main

(314) 982-1400

Call-A-Ride

(314) 982-1510

Fax

(314) 923-3019

TDD

(314) 982-1555

Transit Information Line - Illinois

(618) 271-2345

Transit Information Line - Missouri

(314) 231-2345

Legal Status:

Not classified

Description

Call-A-Ride: Provides transportation to people with disabilities that prevent them from using MetroLink or MetroBus services. Reservation scheduling is provided to customers with disabilities who qualify for Americans with Disabilities Act paratransit services.

Hours

- Call Mon-Fri - 7:30am to 4:30pm for a reservation - Rides may be available 7 days a week in parts of service area

Required Documents

- Complete Metro ADA Paratransit Application - Passenger's full name, home address and phone number - Exact address of pick up and drop off locations for all trips being scheduled - Please inform of any additional riders such as children, personal care attendants, service animals, etc. - If using Medicaid for a medical trip, have Medicaid number and physician's office phone number - If special assistance is needed, please notify at time of reservation

Eligibility

Eligible for services through the Americans with Disabilities Act

Fees

Call for Details

Intake Procedure

- Call 314-982-1510 (TDD 314-982-1509) or visit www.metrostlouis.org/accessibility/ada-services/#

Languages

- English - Spanish

Service Area

St. Louis City/County in Misouri

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Missouri
    • Saint Louis County
      • Saint Louis City County
      Edit Service DetailsClick here to see this service (BT-4500.6500-170) and related services within the Service Tree.

      Description

      Provides transportation to the general public.

      Hours

      Call for Hours

      Required Documents

      Call for Details

      Eligibility

      Call for details

      Fees

      Call for Details

      Intake Procedure

      Call (314) 982-1510 to Apply

      Languages

      - English - Spanish

      Service Area

      - St. Louis City/County in Missouri - St. Clair County in Illinois

      Geography Served

        If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

      • Illinois
        • Saint Clair County
        • Missouri
          • Saint Louis County
            • Saint Louis City County
            Edit Service DetailsClick here to see this service (BT-4500.6500-280) and related services within the Service Tree.

            Description

            Busses/and or metrolink transport individuals to a specific destination or to other locations within the community following standard and fixed time schedules.

            Hours

            Call for Hours

            Required Documents

            Bus Passes

            Eligibility

            No Restrictions

            Fees

            Call for Details

            Intake Procedure

            - Call To Apply - Come In Person For Service

            Languages

            - English - Spanish

            Service Area

            - St. Louis City/County in Missouri - St. Clair County in Illinois

            Geography Served

              If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

            • Illinois
              • Saint Clair County
              • Missouri
                • Saint Louis County
                  • Saint Louis City County
                  Edit Service DetailsClick here to see this service (BT-4500.4700) and related services within the Service Tree.

                  Description

                  Transit Information: Representatives provides fare, route and schedule information for callers. Bus and rail schedules can be ordered or picked up at the site.

                  Hours

                  Mon-Fri - 7:30am to 4:30pm

                  Required Documents

                  No Documentation Required

                  Eligibility

                  No Restrictions

                  Fees

                  No Fees

                  Intake Procedure

                  Call For Service

                  Languages

                  - English - Spanish

                  Service Area

                  - St. Louis City/County in Missouri - St. Clair County in Illinois

                  Geography Served

                    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                  • Illinois
                    • Saint Clair County
                    • Missouri
                      • Saint Louis County
                        • Saint Louis City County
                        Edit Service DetailsClick here to see this service (BT-8400.8500) and related services within the Service Tree.

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